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Maplecrest Ford Lincoln
Vauxhall, NJ
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I had read bad reviews about MapleCrest, but they were helpful over the phone so I decided I had nothing to loose. They sat me down and asked me what I wanted and got it. They kept me informed and always helpful over the phone so I decided I had nothing to loose. They sat me down and asked me what I wanted and got it. They kept me informed and always returned calls. When everyone else wasted my time trying to sell me a DEMO they did what I asked with no questions. That is the customer service that makes or brakes a deal. In my lifetime I have purchased 32 new vehicles and this was the fastest easiest ever. I am so glad I over looked the bad reviews and gave them the benefit of doubt. I got my brand new FORD SHO and very happy with my vehicle. I crossed over from Chevy, something that would have never happed had it not been for the customer service I received. Thank You Justin David. More
great customer service and follow up; sales seemed more interested in meeting my vehicle and financial needs than just trying to make a "quick sale"; researched additional savings opportunities; arranged f interested in meeting my vehicle and financial needs than just trying to make a "quick sale"; researched additional savings opportunities; arranged for free services; parts department helpful in obtaining a desired accessory More
When I first went to Maplecrest Ford Lincoln Dealer I was very nervous about getting a car with payments,but Mr.Nieves was very helpful and made me feel at ease. Mr. nieves told me I would be very satisfied very nervous about getting a car with payments,but Mr.Nieves was very helpful and made me feel at ease. Mr. nieves told me I would be very satisfied before and after I test drive my car and he was right,as you can see I said MY CAR because I am very satisfied with MY CAR AND THE PRICE. Thank you MAPLECREST FORD LINCOLN DEALER I will recommend you to all my friends. More
Alex and Janice were more than helpful, they were knowledgeable, extremely welcoming, not pushy, because of this, when it came time to purchase, we went back to her. They are terrific and definite as knowledgeable, extremely welcoming, not pushy, because of this, when it came time to purchase, we went back to her. They are terrific and definite assets to Maplecrest. Tim (finance) was terrific with the financing details. Very efficient and professional. Sometimes discussing finances can be stressful, but Jim made us feel very comfortable. I would highly recommend them to anyone looking for a vehicle. More
On my 3rd Lincoln. Very happy with servcice dept. Had only one bad experience since 1986, and that clown was fired (eventually). Jim, Pete & Mike in service and Dave in parts along with many of the tech only one bad experience since 1986, and that clown was fired (eventually). Jim, Pete & Mike in service and Dave in parts along with many of the technicians are excellent. They really do listen to you. Their bodyshop located in Maplewood having recently moved from summit is #1 AAA THE BEST body shop in New Jersey! Nobody can match paint like Alex ! A Picasso for damaged cars. I buy them from Jack Kelly. He treats me okay. I've owned over 30 cars in my life, the BEST were the 1960s & 1970s (Chrysler) IMPERIALS, but since their demise in 1978, the Lincoln is tops. Terrific Build Quality, and ultra comfortable, youDO get what ya pay for! More