Purchased a pre-owned Mailbu last night. Have nothing but superlatives to describe the entire experience. Salesman Ian was courteous and friendly, very knowledgeable and professional, not pushy or aggressive and made the whole process pleasant and enjoyable. He was a true gentleman. After the sale, was very helpful in teaching us how to use electronics. Mike, the sales manager was totally honest and facilitated the whole sales process and approved a great price. Chris did the finances and again was a true gentleman and created a great package for us. Thanks to all.