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Mark Christopher Auto Center

Ontario, CA

4.6
10,951 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,951 reviews

June 17, 2021

No service done and still charged me $155 dollars even with extended warranty. No one called me before doing the diagnosis on my vehicle to get an approval. More

by MACIAS1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jun 21, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 17, 2021

Always friendly and quick services. They don’t push you for other services needed if you don’t want or can’t afford them which is a plus! More

by swright6907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 17, 2021 -

Mark Christopher Auto Center responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 17, 2021

Tony was a class act. A true professional. I felt comfortable during the entire buying process and he had an answer to every one of my questions. More

by ZAPALAC.DEREK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano, Tony Catalano
Jun 17, 2021 -

Mark Christopher Auto Center responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mark Christopher Auto Center. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 16, 2021

They are friendly and have a good service! I got a good They are friendly and have a good service! I got a good deal at this place... I been there 2 times already.. I recommend it!! More

by Delia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 16, 2021

We have been looking at the Escalade for many months now and have made many trips down to the dealership. In the past we were met by different sales people who would take down our name and phone number. W More

by DChing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jason and the rest of the Mark Christopher Auto Center team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 15, 2021

I appreciate the genuine concern for whatever my service needs are. I feel this dealership gives quality service. The waiting area is very clean and comfortable. More

by Carmen Kemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jun 16, 2021 -

Mark Christopher Auto Center responded

Carmen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 15, 2021

My Service Rep was great, she greeted me with a smile & Julie Escobar was able to address my concerns. My car was there for routine maintenance. More

by camero144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 16, 2021 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2021

Great customer service, every body very professional and helpful. Did not hesitate to get any thing that I asked for, and catered to my family that was with me as well. More

by JAKEHERSHEY810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jole, Mike Cagey, Gerald Waters
Jun 16, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 14, 2021

Staff was very professional and my service was beyond my expectations. Thank you for your hard work and keep up the great work !!!! Thank you More

by CESARICACONNECTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2021

Luis was very good and helpful to us! Made us feel very welcomed! Very friendly as well and loved doing business with him thank you More

by CHRISTIAN88PEREZ
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luis Casquete
Jun 16, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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