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Mark Kia
Scottsdale, AZ
1,755 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible.
Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way.
Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,755 reviews
September 08, 2025
DeMarko Martinez and Andrew Lozano made buying a car easy and stress free! They made me feel so comfortable and were up front and honest with me!! and stress free! They made me feel so comfortable and were up front and honest with me!! More
by jesswestfall6
September 06, 2025
They don’t respond to inquiries. They won’t provide a copy of the loan agreement, you must have a deal and look at a screen and initial and sign. Be wary of this in business transac They won’t provide a copy of the loan agreement, you must have a deal and look at a screen and initial and sign. Be wary of this in business transactions. Anyone should be able to review documents in advance. More
by Car buyer
August 21, 2025
Absolutely the worst dealer I have ever worked with. They lied to me about the warranty we bought, never ordered the warranty, and then refused to reimburse it. They were rude, never returned calls. They lied to me about the warranty we bought, never ordered the warranty, and then refused to reimburse it. They were rude, never returned calls. Do yourself a favor and shop elsewhere. More
by rbarberacos
Employees Worked With
Loyd
August 11, 2025
Jacob Vasquez took very good care of us. We bought a 2025 Kia Sorento S. Very hard working young man that operates with transparency and integrity. Definitely a lifetime client and will be a We bought a 2025 Kia Sorento S. Very hard working young man that operates with transparency and integrity. Definitely a lifetime client and will be asking for him specifically. Thanks again Mark Kia and Jacob Vasquez for making this a great experience! More
by stephenleza
Employees Worked With
Jacob Vasquez
August 07, 2025
Service department couldn’t have been more wonderful. Organized, communicative. Expedient.. Special note, my service advisor was Ethan Lamb. Extremely knowledgeable, professional, took very good care of Organized, communicative. Expedient.. Special note, my service advisor was Ethan Lamb. Extremely knowledgeable, professional, took very good care of me and my Sorento.. he made everything go very smoothly. I am very appreciative!! Highly recommend. More
by Mscott20
Employees Worked With
Ethan Lamb
August 03, 2025
We've purchased our last 2 cars from Mark Kia and they have been providing scheduled and un scheduled maintenance on all of our vehicles. We get honest service, great deals, and good people. We get to sna have been providing scheduled and un scheduled maintenance on all of our vehicles. We get honest service, great deals, and good people. We get to snack on popcorn and sip on coffee, tea, or hot cocoa while we wait. They've got comfy chairs, free wifi, and COLD A/C. It's the big things and little things that keeps up coming back. More
by justjonesed
Employees Worked With
Mike Zaccardo
July 30, 2025
Very pleasant experience. Had reservation and was taken care of right away for oil and filters change. Had coupon for 10% off. They also have senior discount. Jose was ser Had reservation and was taken care of right away for oil and filters change. Had coupon for 10% off. They also have senior discount. Jose was service tech and confirmed what they would do. We went and had breakfast. On the way back, received text that car was ready within the timeframe promised. Complementary car wash. Very clean professional environment. Jose very professional and friendly. Clean environment. Highly recommend this dealership for service. More
by Soul sister Jeannie
Employees Worked With
Jose
July 17, 2025
The process was so easy. I got my car in right away and then was given an uber ride home and back. Everything was taken care of in a timely manner. The purchase of my car was I got my car in right away and then was given an uber ride home and back. Everything was taken care of in a timely manner. The purchase of my car was great and now I got to experience the great service. More
by Jtabfoley
Employees Worked With
Mike in service/so helpful!
July 10, 2025
Called Mark Kia regarding the Kia Telluride we saw on line. Spoke with Bryan Kelly and said it was no longer available but he recommended two other Telluride's that were available on site. He graciously line. Spoke with Bryan Kelly and said it was no longer available but he recommended two other Telluride's that were available on site. He graciously offered to have the vehicle ready for inspection in front of the dealership to avoid a lengthy search in the heat. Just as we were about to leave, Bryan called to inform me that one Telluride was in the process of being sold and the other had a minor dent. However, he wanted to consult with his manager and verify the information. Half an hour later, he called back to confirm that the original Telluride was still available. We arrived twenty minutes later, and the staff greeted us outside, offering cold water upon entering. We met with Bryan, who was very pleasant and professional. He provided a detailed overview of the Telluride and accompanied us on a test drive. Upon returning, we discussed financing options, and Bryan, along with his manager and finance manager James, addressed all our concerns. We highly recommend Mark Kia for their exceptional professionalism and seamless experience. Request to work with Bryan, and he and his team will ensure a smooth experience from start to finish. More
by JHarris
Employees Worked With
Bryan Kelly, James Donovan
