My Review Of Mark Kia :
The 36 month lease was up on our 2011 Kia Sorento EX and we decided to trade it in on another brand new Kia lease. I searched a myriad of Kia Dealership websites for inventory, price and customer service and I made the decision to call Mark Kia in Scottsdale, AZ after finding the right vehicle at the right price. A woman named Jenna, answered the phone and she was very cordial and friendly. I asked to speak to someone in sales and a salesman named, Cameron Buck, answered the call. I am glad to say that from the vey first conversation with Cameron over the phone that the third check mark was fulfilled (customer service). Cameron was polite, friendly and compassionate towards all my inquiries and requests. He answered my questions quickly, accurately and in detail. I spoke to Cameron multiple times over a 3 to 4 day period before driving 140 miles to go see him and make the deal on our new 2013 Kia Soul Exclaim. We got the vehicle we wanted, for the price we wanted, with the terms we wanted, and it was even more loaded-up with options than we could have ever imagined! He was never pushy and never gave me the all-too-common...sales pitch! He listened to what my wife and I wanted and remained engaged, informative, and extremely helpful throughout the entire transaction, from start to finish, and even followed-up after the sale to make sure we were happy and problem free. Reflecting on this experience, I realize that Cameron wanted to build a lasting relationship with my family and I truly appreciate his demeanor, ethics and amazing customer service. He was concerned about my wife and I being happy and well informed with our purchase, first and foremost, and his approach was greatly appreciated and the reason I am writing this review. My wife enjoyed speaking with Jenna, who was in the Business Development Department. She made my wife feel extra comfortable during our visit there, and was compassionate and friendly.
I have purchased and/or leased a lot of vehicles over the years, and this is my fourth Kia. This was the greatest sales and purchase experience I have ever had. I highly recommend the Kia product to anyone. I highly recommend Mark Kia Dealership for your Kia purchase and I can't say enough superior, quality comments about our salesman, Cameron Buck. If you are looking to purchase or lease a new or used vehicle I urge you to please give this guy a call. He will make the car buying experience fun, exciting, and seamless. I can't wait to buy or lease my next Kia from him. Thank you so much to Mark Kia, management and staff, and especially a generous "Kudos" to Cameron Buck. An overall amazing experience!
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