Mark Mazda Scottsdale - Service Center

Liars! Purchased a brand new 2017 Mitsubishi Outlander. When purchasing the vehicle purchased a bumper to bumper warranty that was to include tires for life Purchased a brand new 2017 Mitsubishi Outlander. When purchasing the vehicle purchased a bumper to bumper warranty that was to include tires for life and windshield replacement. Have attempted to have service department fix both, they have both been denied. When wife takes vehicle in for service the service manager is extremely condescending to her. Have had nothing but issues with vehicle since the purchase, and the warranty that was purchased does nothing. DO NOT PURCHASE FROM THIS DEALER!! More

always a great experience here! All staff we have come in contact with here are friendly, professional and helpful. Our scheduled appointment was on time and the work done was as exp All staff we have come in contact with here are friendly, professional and helpful. Our scheduled appointment was on time and the work done was as expected. I look forward to returning here in the future. More

So easy for routine maintenance From the greeting in the parking lot to thorough explanations of what my Outlander needed, it all went very smoothly. I always wait, and their custome From the greeting in the parking lot to thorough explanations of what my Outlander needed, it all went very smoothly. I always wait, and their customer waiting room is clean, comfortable and convenient for catching up on work. More

Short wait time. They did an over all inspection of my vehicle and Robert went over everything with me and explained to me which repairs were important to get done now They did an over all inspection of my vehicle and Robert went over everything with me and explained to me which repairs were important to get done now and other ones that I could hold off on for awhile. I appreciate the time that he spent explaining everything. More

The service center team led by Brian and Harry is superb. They are honest, professional and willing to work on my behalf. I was alerted throughout the process on pricing and time expectations to complete the They are honest, professional and willing to work on my behalf. I was alerted throughout the process on pricing and time expectations to complete the repairs. More

Disappointed that the satellite doesn't work I was told that the satellite doesn't work for my car it constantly searches for a signal. I was also told by the salesman that sold me the car that I was told that the satellite doesn't work for my car it constantly searches for a signal. I was also told by the salesman that sold me the car that maps update automatically. I found out that they cost 200dollars a year. Very disappointed. More

Excellent service on car, but no coffee When I pull up to the dealership I was greeted by Harry. He was extremely friendly and told me to wait in the lobby and enjoy some refreshments while When I pull up to the dealership I was greeted by Harry. He was extremely friendly and told me to wait in the lobby and enjoy some refreshments while they worked on my car. I want to the lobby and I was dying to have some coffee so I went up to the Starbucks coffee machine and tried to get some coffee. However, the machine was broken. I have had service here several times and each time the coffee machine has been broken. I really feel like the coffee machine is there for decoration. I have never spoken on this, but I feel it is something that needs to be said at this point. It has never worked on anytime I have been there. Other than that, the service on my car was excellent and all the employees were super friendly. Everything appears to have been done with the utmost care and consideration concerning my car. I would definitely go back there to get service done on my car because that is where their expertise is. However getting a cup of coffee is impossible. More

Very nice Service Advisor No problems. All went well. Returned vehicle on time.. Honest in my opinion. Better experience than other Mitsubishi dealer in the Valley. Will go bac No problems. All went well. Returned vehicle on time.. Honest in my opinion. Better experience than other Mitsubishi dealer in the Valley. Will go back again. More

Very friendly. Appreciate the quick response. Will is always good to work with. Very responsive, gets it done quickly and friendly. I have been coming to mark Mitsubishi for years, never had a pro Will is always good to work with. Very responsive, gets it done quickly and friendly. I have been coming to mark Mitsubishi for years, never had a problem. More

Quick & Efficient Great customer service, my vehicle was ready within the time given. Everyone was polite and helpful. I highly recommend this dealership for purchasing Great customer service, my vehicle was ready within the time given. Everyone was polite and helpful. I highly recommend this dealership for purchasing a vehicle and or for servicing. More