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Mark Miller Subaru South Towne
Sandy, UT
1,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,030 reviews
May 02, 2026
Took Outback in for reg oil change and tire rotation on 3/3/2026. Southtown is the only place I've gone to for these services every 6mos like clockwork. Now April 30,2026 had a dead battery, looked under 3/3/2026. Southtown is the only place I've gone to for these services every 6mos like clockwork. Now April 30,2026 had a dead battery, looked under the hood to see caked on corrosion that was so extensive they had to have seen it on 3/3/26. The AAA tech said it had more than likely been like that for at least 6 mos or longer and yet no one said a word to me on 3/3/26 More
by Mac
Employees Worked With
Devin McEwan
April 22, 2026
I recently contacted Mark Miller Subaru calling from Sacramento California I hit button one initially and it was transferred to the midtown store or I spoke with a representative named Carlos who in my Sacramento California I hit button one initially and it was transferred to the midtown store or I spoke with a representative named Carlos who in my opinion was very much unprofessional condescending and dismissive when I asked him could I pay over the phone in full for a vehicle with cryptocurrency when he said no I don't even know what that is what are you talking about My xxx to speak to his manager then I was transferred to an individual by the name of Lance whether this individual's a manager is very doubtful to me based on the amount and level of unprofessionalism displayed. These individuals show no interest in resolving the issue at hand no drive or motivation it seemed All I wanted to do was spend $30,000 on a vehicle in full and I thought I would be treated as such quite the opposite it gets worse then I call again hit number two for the other Mark Miller dealer I speak with one individual whom I don't know their name and they assured me they would let me speak to the general manager I get transferred to a deadline so my last attempt I called back explain myself in full to the receptionist who was the most pleasant person I've dealt with so far and she was wonderful very thorough very accommodating unfortunately the individual she transfer me to by the name of Ray was probably it just as bad or worse as the first two continuously telling me yes I'm listening Yes I'm listening rushing me through my explanation like he was doing something more important at the time everyone I've dealt with has been evasive rude unprofessional and I'm sure they just cover for each other and nothing will ever come of this and that's fine if that's how these people want to do business. On the website for Mark Miller Subaru it clearly states they accept crypto actually when you go to Google and type in what dealerships not in Utah but anywhere you just say what dealerships accept crypto they're the first ones that come up something that most or any established business would sacrifice just about anything for and these people have it and they don't want it obviously. So in my opinion my recommendation if you're looking for a place that treats you right this is not the place I called with cash I was probably going to spend upwards of $100,000 if they had treated me with respect or made me feel like they appreciated my business and even the slightest way. I don't know about everyone but I don't enjoy being rushed after I've been disrespected and hung up on and made to feel stupid for even wasting my time calling this place they call a business. This small interaction with this big company does not by any means represent every individual that works for them and I understand that but I have to as a consumer and as a business owner be accurate and forthcoming with information like this so they may correct it hopefully in the future because this was by far hands down the worst experience I've ever had with any auto dealership ever in my entire life and I have to tell you that's saying something because I've dealt with hundreds of them for the last 35 years. More
by Michaeldeturo476916
Employees Worked With
Carlos, Lance, Ray
September 04, 2025
The dealer was extremely helpful during my shopping and purchasing experience. Kevin, the salesman that I worked was a great listener, directed me to the vehicle options that aligned with my interests and purchasing experience. Kevin, the salesman that I worked was a great listener, directed me to the vehicle options that aligned with my interests and was very quick to get me detailed pricing proposals and other information that I requested as I went through the buying process. I really appreciated the no pressure sales approach. I would buy another car from this dealer and would highly recommend them to anyone that is looking for a Subaru. More
by lemon834
Employees Worked With
Kevin Edwards
June 20, 2025
Mark Miller Subaru always gives me top notch service with a smile. They are quick to make me feel like I am an important customer and that taking the best care of my car is a privilege! a smile. They are quick to make me feel like I am an important customer and that taking the best care of my car is a privilege! More
by Subaru Grandma
Employees Worked With
Jason Paul, Joe Gonzales
June 04, 2025
Thanks Ian! I love my car! Working with you was the best experience and the first time I've bought a car that fast. When we met you, you ask what we where lookin I love my car! Working with you was the best experience and the first time I've bought a car that fast. When we met you, you ask what we where looking for and our price range. You said you would send us what you had that matched what we asked for since it was late in the day and we needed to leave. Within hours, you sent pictures of several cars, descriptions and their prices. I was amazed! You listened to what wanted and gave me time to look at what you sent. When I came in I had already decided what I wanted to look at and test drive. You were ready to show me others if needed. Your calm nature and patience allowed me time to make my final decision and I went home with my car that day. Your efforts made it fast and easy to decide. Less anxiety and frustration. That was exactly what I needed. Thank you for all you did to make my decision easier. More
by sreed439
Employees Worked With
Chris Fairclough
May 19, 2025
Dealer set an appointment to fix a recall issue. When I got there, they did not have the part. We set another appointment. At the second appointment they still did not have part. Finally got it righ When I got there, they did not have the part. We set another appointment. At the second appointment they still did not have part. Finally got it right the third time. I understand things happen. This must happen a lot because no one seemed care all that much. More
by Montgomerylaw
Employees Worked With
Don't know, Joe Gonzales
March 17, 2025
Excellent people to deal with and great prices compared to other dealerships. You are always welcomed when you visit for any reason. I bought two Foresters (2023 Limited & 2025 Touring) and a 2024 car. to other dealerships. You are always welcomed when you visit for any reason. I bought two Foresters (2023 Limited & 2025 Touring) and a 2024 car. More
by Moh
Employees Worked With
Roger Parkin is an excellent manager. He takes the extra mile to make customers happy and feel god., Dave Turcotte
