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Markosian Auto

Taylorsville, UT

2.6
171 Reviews

4238 S Redwood Rd

Taylorsville, UT

84123

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171 Reviews of Markosian Auto

January 25, 2022

I just want to say that john blair in the service department was awesome he went above and beyond to help me get my car fixed awesome guy thankyou More

by Tami
Customer Service
Recommend Dealer
Yes
Employees Worked With
John blair
November 03, 2021

NEVER EVER go to Markosian! They are a bunch of thieves! My husband and I were recently in a car wreck and our car, which we got from Markosian, was totaled. We were told how much the pay off was and should More

by Re
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dallas
Nov 03, 2021 -

Markosian Auto responded

Hello, We have given you a refund check. I am not sure what else we can do to improve your customer experience with us. Please give me a call so we can work this out. -Melissa Customer Service Manager 801-886-1700

Nov 03, 2021 -

Re responded

Once again, a LIE! We have NEVER been given our refund check!!! Check your records and speak with Dallas about how horrible he was! Your employer needs to be shut down!

November 02, 2021

Your prices as the highest I have ever seen May be good Your prices as the highest I have ever seen May be good for those that have no credit. I have excellent credit. You are charging 9000 dollars for More

by kerrisorensen7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kirkland, Manuel Gonzalez, Tracy Arave, Fred Hughes, Jim Dunn, Shaun Jimenez, Joey Jewkes, May Han, Ciara McCallum, Sasha Depew
Nov 02, 2021 -

kerrisorensen7 responded

Your dealership is the biggest rip off I have ever seen

Nov 02, 2021 -

kerrisorensen7 responded

I am not editing this review

Nov 03, 2021 -

Markosian Auto responded

Used car prices are up 40% over a year ago on inventory under 10k. So what you are saying makes total sense. However, we would still love to earn your business. Thanks!

October 28, 2021

Liars. I leased a truck and was told at the end of the lease if I made all of the payments there would be a "small" residual payment and I could buy the truck. That "small" residual payment is 3600$. Anyo More

by Mikey66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
APG financial, Anna Wille
Nov 03, 2021 -

Markosian Auto responded

Hi Mikey, I am sorry you feel this way about us. We are very clear when we go over contracts that you are leasing a vehicle and what the residual amount will be. I hope we can work something out so that we can keep you as a customer. Thanks!

October 18, 2021

This company has the worst customer service I have ever encountered in 30 years. I leased a vehicle for $530 per month. I made on time payments for over 24  months. In July of 2021 my transmission went out More

by Alyena.angell
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anna Wille, Melissa Blair
August 09, 2021

I went to Markosian after my son suggested it might be an option for me to get a decent car. A friend had purchased a car for me then filed bankruptcy listing the car I had, a 2015 VW Jetta TSI. A car I had More

by RavenWolfe93
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike (Manager, Logan Office), Elliot, (Logan Office), Dakota, (Logan Office)
Aug 09, 2021 -

RavenWolfe93 responded

I truly hope that the state licensing department shuts your company down. You should never have been allowed to open a dealership with your reputation and obvious lack of concern for customers safety and well being. I plan to find as many people as I can who have purchased cars from you and God willing, together, we will file a multimillion dollar lawsuit against your company that will not only result in your company being shut down, but having to reimburse customers every cent they paid you and damages doubling due to your obvious arrogance and disdain for human life.

Aug 09, 2021 -

Markosian Auto responded

Hi Donald, We are sorry you are not happy with us. We have really tried to help you but we sell used cars and even though we spend an average of $1500 repairing each vehicle before they sell, some still aren't perfect. We paid for 2 different diagnostics at outside shops where they found nothing wrong. We have paid to have the TCM reprogrammed. We replaced the windshield washer reservoir. We paid to have the vehicle balanced and aligned and we worked with you on your down payment. We also put you in 2 different cars with no penalty after you straight piped the first vehicle which cost us a lot of money to fix. We agreed to fix the AC on your escape before you pumped it full of sealant which completely ruined it. At this point, we don't know what else we can offer you to make you happy. We hope going forward the vehicle doesn't have any issues but if it does we have excellent service agreements in place so we can take care of our customers. Please call our service department if you run into anything else. 801-886-1700 opt. 3

August 02, 2021

As far as salesman and getting us into a car they were fantastic. It was an easy process and they were all really nice and professional. Now the reason I did not give it five stars is its only been five More

by Enema#1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Perry
July 18, 2021

Absolutely Horrible. The salesperson will lie to you make you think your getting a great deal all the way up to the part where your signing all the paperwork. TAKE YOUR BUSINESS SOMEWHERE ELSE!!! Please save More

by Zandercage752969
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Dumelow
Aug 09, 2021 -

Markosian Auto responded

Hello, We are sorry you feel this way about our company. We would never want to mislead or lie to our customers. Please call me so we can work through this. We would love to earn your business. 801-886-1700

Sep 06, 2021 -

Zandercage752969 responded

All I get when I call that number and talk to anyone is a bunch of excuses as to why it is how it is… my number is 801-920-4809. If you really want to fix things you can contact me there. Text is usually best.

Sep 06, 2021 -

Markosian Auto responded

We will give you a call today.

June 26, 2021

We needed to get a reliable used car for our youngest son and his wide and Nick Markosian was terrific as was his salesperson Jim Dunn fantastic in working with us. Professional caring terrific service and a More

by rdj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dunn
April 19, 2021

I bought my car today from Jim Dunn. He was great, I enjoyed working with him. He was able to work with me on my monthly payment and my down payment. I would recommend him to anyone. Thanks again for al More

by ladyjanae020883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dunn