
Marshall Ford Co, Inc.
Philadelphia, MS
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155 Reviews of Marshall Ford Co, Inc.
My personal experience with this dealership was not a very positive one. I have never dealt with them personally buying a vehicle from them, but I do know that their service department is not friendly no very positive one. I have never dealt with them personally buying a vehicle from them, but I do know that their service department is not friendly nor professional by any means. I have spoke to several people that have had personal experiences much like mine with the service department. For example, a loose battery cable and was told that it would be a $2300 fix from them, not mention the $165 just to have them look at the vehicle and say what was wrong with it even though what was supposedly wrong with it was a lie. Also, if it is Friday afternoon they will rush to finish your vehicle and are known to even make things worse than what they were to begin with when you dropped your vehicle off. They do not take responsibility to anything they may have done during looking at your vehicle nor do they care. They refuse to help and have the worse attitude when it comes to anything. I will not be back and recommend everyone to steer clear from this place!! More

Wonderful amazing people who will do all they can to get you the vehicle you want all while making it an easy and enjoyable process! So thankful to have them locally! Would not do business any where else. you the vehicle you want all while making it an easy and enjoyable process! So thankful to have them locally! Would not do business any where else. More

Patrick was very helpful in finding me the right truck. He followed up well, but didn't push me away by being overly aggressive. Great guy. Excellent experience. He followed up well, but didn't push me away by being overly aggressive. Great guy. Excellent experience. More

No wonder sales by Marshall Ford cover such a wide area. There are several reasons: 1- They are personable with no high pressure sales. 2- Patrick Leone had been communicating with us via text and came There are several reasons: 1- They are personable with no high pressure sales. 2- Patrick Leone had been communicating with us via text and came in on his day off to handle our sale. 3- The whole process was like talking with friends. Patrick is a great guy, and we spent quite a bit of time getting to know each other with some business mixed in. 4- Patrick was knowledgeable about the new electronics and gave us an excellent tutorial. I’ll certainly check with him before I ever consider shopping anywhere else. 5- I guess I should mention that they have a large inventory. More

Great experience with Patrick & Brad at Marshall Ford! I live 2 hours away from dealership and they were very helpful with answering questions via text and phone calls before I decided to make the drive o I live 2 hours away from dealership and they were very helpful with answering questions via text and phone calls before I decided to make the drive over! More

Doing business with Marshall Ford in Philadelphia, MS, was an awesome experience. They were so accommodating to my needs. My salesman, Patrick Leone, was wonderful to work with. He saw personally to my n was an awesome experience. They were so accommodating to my needs. My salesman, Patrick Leone, was wonderful to work with. He saw personally to my needs. If it wasn’t for his personal attention, I may have gone elsewhere. But I made the right choice. More