Martin Auto Group

Martin Auto Group
12101 West Olympic Blvd
Los Angeles, California 90064

Sales: (800) 843-9511
Service: (800) 843-9511
Parts: (800) 762-1666

Manufacturers: Cadillac, GMC


Most Reviewed Employees
Tony Torbati Tony Torbati
Internet Pre-Owned Manager
Vivian Naeish Vivian Naeish
Finance Manager
Steve Estrella Steve Estrella
Saab/Used Sales
All Service All Service
Service Advisors
Scott Allen Scott Allen
Saab / CPO Manager
Reggie Shelton Reggie Shelton
Service Advisor
Marlene Bobrowsky Marlene Bobrowsky
Saab Service Advisor
Joe Baba Joe Baba
Internet Sales Manager
Jeff Parr Jeff Parr
Sales and Leasing
James Johnson James Johnson
Sales and Leasing
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Valet Parking
Vending Machines

Sales/Showroom

Monday: 8:00 PM - 9:00 AM

Tuesday: 8:00 PM - 9:00 AM

Wednesday: 8:00 PM - 9:00 AM

Thursday: 8:00 PM - 9:00 AM

Friday: 8:00 PM - 9:00 AM

Saturday: 6:00 PM - 9:00 AM

Sunday: 6:00 PM - 11:00 AM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 PM - 7:00 PM

Thursday: 7:00 PM - 7:00 PM

Friday: 7:00 PM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.7/5
18 Reviews
Martin Auto Group

Overall Score: 5 Star Rating4.7



About Martin Auto Group
Certified: Martin Auto Group
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Martin Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Martin Auto Group
Thank you for visiting Martin Automotive Group, serving Culver City and Los Angeles, your source for quality new and pre-owned vehicles. As the largest Cadillac dealer in the Western region, we are proud to call ourselves your premier Los Angeles Cadillac dealer. You can't go wrong with Martin Automotive Group! If you're looking for a new car dealer in Los Angeles, a used car dealer in Los Angeles, or a trustworthy new truck dealer in Los Angeles, then Martin Automotive is your dealership! If you're tired of looking for a Culver City Cadillac, Culver City GMC, or Culver City Saab dealer with a staff that will treat you right, come check us out! Be sure to check out our internet specials and incentives. With services like our Internet Departmore
ment personal deliveries, you can't go wrong! Is your vehicle in need of a tune up? We have a full service department to help you out! Simply fill out a service appointment form, and let Martin Automotive do the rest! Don't forget to research our financing programs, lease specials, loyalty programs, or calculate your payments.

When you're ready, get our hours and directions to our quality Los Angeles Cadillac, Los Angeles GMC, and Los Angeles Saab dealer. For any questions you have, feel free to give us a call, or contact us online! Come into Martin Automotive Group from Culver City and take our survey or rate us online. Take our service survey or post sales survey and tell us what you think! We look forward to hearing how your experience was at Martin Cadillac GMC Saab! Come check out our inventor when you need a new Cadillac in Los Angeles, used GMC in Los Angeles, GMC parts or Saab service in LA.

Come to Martin Automotive Group when you need a new GMC Yukon Denali in Los Angeles or in Culver City. Take a look at this new car dealer in Los Angeles which includes the Cadillac CTS, STS, XLR, and SRX; Saab 9-3 and 9-5. We also have GMC SUVs near Culver City like the Yukon and Acadia. We know you have lots of choices for downt less


Melvin Clark
4/27/2012 11:14:09 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Torbati / Vivian Naeish

My Review of Martin Auto Group :
I will start by saying thank you Tony Torbati of Internet sales for the great deal u gave me on the used Cadillac DeVille I purchased also for being helpful, keeping word, being honest I had a greet experience and I am pleased with my car. Thank you Vivian Naeish in finance for being helpful and thorough, Personality great

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willisj
3/28/2012 12:04:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: CHRIS HINES , TIM ENDO, PAT THE SHUTTLE DRIVER

My Review of Martin Auto Group :
I was going to another dealer that could not fix my Escalade. They made me spend thousands of dollars and could not fix the problem. After going to Martin Cadillac for the first time they took into consideration the money that I spent and fixed it for a very reasonable price. Not only did they fix the car, but told me that I needed brakes and an air filter. I was just at another dealer!!! I did the brakes and was picked up from my house by Pat the shuttle driver who made a car ride with a stranger very comfortable. My car came back washed, fixed and on time, and on estimate.

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Marni2412
3/16/2012 8:54:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Vivian Naeish, Tony Torbati

My Review of Martin Auto Group :
Had a great experience here buying a used Escalade! I will keep it short and sweet but Tony in Internet sales was very helpful and not obtrusive. Great price, service, responded to all our emails and calls promptly and was very poignant in our decision making process with no pressure.

I want to also thank Vivian in finance! She was very entertaining, cheerful, and gave us a phenomena deal in warranty for my Escalade.


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grothmane
2/28/2012 4:09:04 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Torbati

My Review of Martin Auto Group :
Doing a search on Autotrader I found a 2002 Eldorado for sale at martin Cadillac, I filled out the contact sheet to inquire if they would do sales to another State ( MN )
and assist with shipping of the Car. Tony responded to me the next day and we spoke at length about the car and condition. I requested some documentation one several occasions and Tony quickly complied with all of my requests, he was very polite and upfront about the car and a couple of minor repairs that had been performed before putting the car on the lot for sale. He has been most patient with me as I have been cautious about purchasing a car unseen and having it transported to my home.
So far the experience has been exceptional and comfortable for a cautious midwest guy.
I will follow this up once I receive the car to report on the shipping process and condition of the car.


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Aaron3126
2/23/2012 6:24:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Torbati

My Review of Martin Auto Group :
My wife found a Arcadia on Autotraders. We decided to call them and a young Gentleman by name of Tony answered! He was very courtious and friendly! We mentioned to him that we need to inspect the vehicle before we take further initiation to purchase the vehicle. He was very cool about it compared to a couple other dealership that didn't allow me to take their vehicle. As a matter of fact he even Faxed us the vehicle inspection record. Talk about Peace of mind!

When we arrived to the dealership! We finally test drove the car. My wife loved it! I was still skeptical about making the final decision because we were comparying it Leasing a Chevrolet Equinox. However Tony sat down and logically made it understable to purchasing it vs leasing. His Logical made alot of sense! It turned out we were going to save thousand more having the Arcadia and own the vehicle. So we ended up going with his Proposal.

Too finish this up while they were cleaning our car for delivery. My eyes caught a 2008 Cadillac Escalade they had in their lot. Because we were moving I had my Toyota that I was using for transporation. Tony told me they need a Toyota! He was very assertive and told me he would give me $6500 for my trade vs $4000 which I got in Toyota dealership. WOW! Tony was very persistant and also gave me a reasonable discount on his Escalade.

I ended up sleeping on it and went ahead the next day for the Escalade.

From my experience in sales I never met such a young, sharp, great negotiator like Tony with the eager purpose to give us a Win/Win outlook.

Thank you Tony!

-Aaron


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Fred Goldstein
1/28/2012 12:59:03 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Cardas

My Review of Martin Auto Group :
This was the fairest and best experience I have ever had buying a new car.
Dealer was helpful, priced fairly and everyone went out of their way to make this experience a good one.


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mincjmoore
12/27/2011 2:17:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Reggie Shelton and Tim Endo

My Review of Martin Auto Group :
I have been totally satisfied with the excellent service received at Martin Auto Group over the past 11 years. Reggie Shelton and Tim Endo are amazingly, great employees! They are receptive and knowledgeable to my concerns. They go over and beyond the call of duty. Allstate states, "You are in good hands with Allstate", but you are in better hands with Martin Auto Group. My top rating is based on the efficiency of the services rendered.

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buel barnett
12/9/2011 1:45:50 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: toney torbati and vivian naeish

My Review of Martin Auto Group :
friendly, no bs, helpful,interested, understanding .Our negotiations were win/win. I was amazed that we could complete the transaction amiably in one afternoon. Toney is very personable and Vivian is quite knowledgable. Overall a nice experience!!!

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1stSaab
12/8/2011 7:26:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Torbati, Vivian Naeish and Tony Ross

My Review of Martin Auto Group :
First and foremost I would like to thank the Martin Auto Group for the specialized customer service I received during my buying transaction! I found a 2008 Saab on the internet Martin Auto had for sale. From my very first converstation with Tony regarding this particular car, I knew this was the dealership I wanted to do business with. I have never bought a car without test driving or seeing the exact car in person, in fact, I have never even sat in a Saab. What better time to expose my Las Vegas native roots, take a gamble and venture into unchartered territories based on a car I know nothing about? My reason was apparent in the phone conversation with Tony and his no pressure, professional and pleasant demeanor. I was sold on the Saab after he negotiated a deal I felt couldn't be beat. For the first time in my car buying history, I did not have buyers remorse in feeling like I was paying too much for a car.

Tony put me in touch with Vivian Naeish in the finance department to finalize my deal. I had already acquired my own financing with my local Credit Union so Vivian asked what my interest rate was and said she may be able to find me something a little better. She called me back a few hours later to tell me she could beat the interest rate from my credit union by more than a full percent. Like Tony, Vivian Naeish is so personable, professional and fun to work with! On every occassion I called the finance department, if I did not speak to Vivian, it was Tony Ross who would patiently help me with any and all questions I had since the transaction was long distance.



Thank You all and best wishes to a wonderful car dealership!!

Sincerely,

Lori Rodd


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Ricktips
11/19/2011 10:54:41 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Torbati and Stelian

My Review of Martin Auto Group :
I drove 6 hours back and forth from my home in Central CA, on the word of your salesman Stelian as to the condition of my purchase from Martin Cadillac, he was my eyes from 150 miles away. His report on the overall condition of the automobile in detail convinced me to make the long trip, and the Lexus, as he assured me was excellent. When I arrived at the dealership the next day Tony Torbati assisted me in finalizing the purchase, he was a great help and quite efficient and helpful in a speedy transfer, as my time was limited. I must say this dealership for me was a breath of fresh air as to quality, honesty, customer respect and performance, and I would highly rate and refer them.

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