Martin Chevrolet

Price gouging on simple repair at 200-300% of competitive Price gouging on simple repair at 200-300% of competitive prcing. Inability to diagnose simple issues. Returned to the dealer within 10 days when o Price gouging on simple repair at 200-300% of competitive prcing. Inability to diagnose simple issues. Returned to the dealer within 10 days when original repair and diagnoses proved incorrect. More

Fred was awesome! He was very friendly and informative. I was not sure what I was looking for when I came in, but he led me in the right direction. I will definitely come back again when I need a new car in was not sure what I was looking for when I came in, but he led me in the right direction. I will definitely come back again when I need a new car in the future! More

This dealership's staff always seems to go out of their way to be helpful and take care of your problem the first time. No matter what issues I have had in the past, they always take care of them right aw way to be helpful and take care of your problem the first time. No matter what issues I have had in the past, they always take care of them right away. I can't say enough about the entire staff. More

Both of my driver side lock actuators had gone bad with only 28k miles on my Chevy Tahoe and my warranty had just expired. Robert Buhl took the time to explain the situation, review my suv's condition, an only 28k miles on my Chevy Tahoe and my warranty had just expired. Robert Buhl took the time to explain the situation, review my suv's condition, and did the service free of charge. He even threw in an oil change. I was extremely satisfied with the customer service that I received. I typically do not go to dealership service centers due to some bad experiences in the past but I would highly recommend Martin Chevrolet's service shop if all their service technicians treat customers as Robert Buhl did. More

NO customer service! Today I had my worst service NO customer service! Today I had my worst service experience of any dealership I have ever visited in the country and will now make sure to post m NO customer service! Today I had my worst service experience of any dealership I have ever visited in the country and will now make sure to post my experience on every review site I can find! No one should have to deal with Martin Chevrolet. After buying two new mirrors because someone stole both of mine your service department tried to charge me $40 EACH to help me pop them in because they were not fitting. I have installed the mirror before and it is a 1 min job when it fits correctly with no tools required. Seen when was your service fee $80 for 5mins work? Are you now charging $960 an hour? Please correct me if I am wrong but that is insane! Then when I asked the service manager what the hourly rate was he flat out lied to me say “we don’t have an hourly rate.” While never taking a break from eating his popcorn. Then to top off my experience, your parts counter guy was flat rude when he told me I was effecting his income because he worked on commission and the fact the mirrors he sold me 3 mins earlier didn’t fit my Tahoe didn’t matter. I should just pay the $80 to service because that is how you work and he wanted his commission. Then he had the xxxxx to tell me because their were finger prints on the mirror the next person would want a discount. I could careless about his commission for walking from the parts desk to the back that is his job and if their were fingerprints earn your commission and wipe them off! I will never be back to Martin and I will recommend to everyone I know to stay away. More

I brought my Saturn Vue in for warranty work, Bill Spenser took very good care of me. The work was finished in one day and they even washed my car which was very nice thing to do. Bill Spenser the ser Spenser took very good care of me. The work was finished in one day and they even washed my car which was very nice thing to do. Bill Spenser the service person was very helpful and did a very good job. The shuttle driver was also very helpful and pleasent. Thank you all very much. Joseph Semana More

I been using Martin Chevrolet for service for years and have always had great service, felt the cost of fixing my car was reasonable. I had promised them many years ago that I would buy my next car from t have always had great service, felt the cost of fixing my car was reasonable. I had promised them many years ago that I would buy my next car from them and I did. I LOVE this dealer. We worked with Ron and Martin when it came to deciding on the car to buy. They were great very patient, great listeners. Really made us feel like they were here to help us one buy a great car and that they WANTED our business. I've been in situations when buying a big ticket item that the company thought they were doing me a favor by letting me buy the item. Not at Martin Chevrolet. Jeremy in their finance department was great. Very funny and knew his business. You can tell that everyone working at Martin Chevrolet is there not just for a paycheck but because they believe in the product, the company,their service (selling and servicing of their cars). More

My wife and I brought our three month old Chevrolet in for warranty work. The service attendant acknowledged that it was warranty work, but they refused to complete the work and told me to go back to the for warranty work. The service attendant acknowledged that it was warranty work, but they refused to complete the work and told me to go back to the dealership where we purchased my car. I called Chevrolet and they told me that any dealership should have completed the repair. We will not be going back to Martin. More

Everytime I walk into this Dealership I am greeting with smiling and warm staff. Both the sales department and service department are excellent. I only service my vehicle there. I will be visiting them agai smiling and warm staff. Both the sales department and service department are excellent. I only service my vehicle there. I will be visiting them again soon. I purchased my vehicle there to and the experience was great. I hope to see them again to purchase my next vehicle. More

I WAS SATISFIED WITH THE SERVICE. NEEDED A WASHER RECALL SERVICE AND SO OTHER SYSTEMS THAT NEEDED ATTENTION. ALL TOOK PLACE IN A TIMELY MANNER. SERVICE CONTACTS WERE NEAT, WELL SPOKEN, AND GAVE ME ALL THE I SERVICE AND SO OTHER SYSTEMS THAT NEEDED ATTENTION. ALL TOOK PLACE IN A TIMELY MANNER. SERVICE CONTACTS WERE NEAT, WELL SPOKEN, AND GAVE ME ALL THE INFORMATION I NEEDED.I WILL BE BACK. THANK YOU. ROBERT CUSTER 2008 CHEV AVALANCHE More