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Marty's Chevrolet - Service Center

Bourne, MA

4.6
398 Reviews
Call Service Center (508) 759-2900

398 Reviews of Marty's Chevrolet - Service Center

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May 21, 2024

Service was prompt. They actually fixed truck without me having to bring it back again, More

by Csuski24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Staff are very courteous and responsive. I appreciate that they are up front about explaining repairs and costs. More

by gibrown086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill
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May 16, 2024

I had a very good experience purchasing my used vehicle. Everyone was very considerate and Jeff communicated very well through the entire process. I will absolutely recommend Marty’s Chevrolet to anyone I k More

by MISH1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

They were very helpful as I am a recent widow and had no idea how to go about returning my leased vehicle and getting another. More

by MOM8D
Recommend Dealer
Yes
Employees Worked With
Nathan and dave
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May 10, 2024

You have a great team working for this dealership! Always about keeping the customer informed. More

by GiffordMaritime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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May 08, 2024

Absolute lack of responsibility and client loyalty. Multiple lies from Pete Mike and Jill over at the service department. Failure to deliver truck with fixed issues. More

by bfurbino7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jill Mike and Pete
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May 18, 2024 -

Marty's Chevrolet responded

We are very sorry that your visit to Marty's was not satisfactory. As a first time customer, we hoped to be able to serve you exceptionally well. Unfortunately, because it was a first time visit, with an older, high mileage vehicle that had an engine concern we were in the unfortunate position to have to break bad news to you regarding the repairs neccessary and the expense required. We all hoped that the vehicle would require only one repair, we explained the possibility of additional repairs once the initial fault was corrected. Regretably, that was the case. We would be willing to review this with anyone who would like to gain a better understanding of this situation, and we are confident that such a review would demonstrate that this custtomer review is the result of unfortunate circumstances with regard to the condition of their vehicle rather than lack of responsibility or client loyalty.

Helpful
April 25, 2024

Mike Polito is always helpful in performing my service requests . He is very knowledgeable and tries his best always. More

by JJDONOVAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Polito, Mike Kelliher
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April 13, 2024

They were persistent in finding my car's problems and provided a loaner while they completed the work. More

by kmclane83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 05, 2024

Fast friendly service All problems were taken care of and vehicle was returned to me the next day More

by Cadakinia
Recommend Dealer
Yes
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April 03, 2024

The people were wonderful, helpful, courteous, and they took the time to show me the vehicle. Show me what I need to do in the car helpful with setting the radio up and the salesman was a wonderful man More

by Bobby_leite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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