Maserati Alfa Romeo of Wilmington Pike

Another dealership sold me a mess. 50 miles home the check engine light came on which means they cleared the codes. I called Maserati of Wilmington Pike in need of help. This staff put up with my anger, check engine light came on which means they cleared the codes. I called Maserati of Wilmington Pike in need of help. This staff put up with my anger, not directed at them purposely, put up with my whining, Treated me with respect, helped me out on price of rims, fixed the car, took it out to get it detailed and handed back. There was one more small issue with a censor that I took it back for...It was an $800 charge but they didn't charge me a dime. I dropped it off, went on vacation, came back and picked it up on the day promised when I got back. They habded me the keys and said we're not charging you, we appreciate you bringing it here and the money you've already spent. To Josh, Hanna, Chelsea and the whole crew behind the scenes...thank you so much for such respectful and professional service!! More

Had to get my tire and rim fixed. Hannah from the service center went above and beyond to help me with the warranty and repair. I greatly appreciate her help with getting my car fixed. center went above and beyond to help me with the warranty and repair. I greatly appreciate her help with getting my car fixed. More

Bailey, Eddie and Scott helped me with my first car purchase and I could not be happier with my experience. This is the first place I'm going to look when I'm in the market for another car. purchase and I could not be happier with my experience. This is the first place I'm going to look when I'm in the market for another car. More

Had a great experience at this dealership with George spatoulas As my sales agent. Called a week ahead about a car listed online he said the car was not there yet and when it arrived a week later he call spatoulas As my sales agent. Called a week ahead about a car listed online he said the car was not there yet and when it arrived a week later he called me. Fast efficient fair all good things at this dealership More

Please DONT BUY from Maserati Of Wilmington Pike. Service is horrible, Bought a car three month again having major issue, check engine light on dealership will not fix is horrible, Bought a car three month again having major issue, check engine light on dealership will not fix More

I feel I need to post this. I was looking for a used BMW M2 that I was watching on Maserati of Wilmington Pike’s website. I reached out to them Saturday May 15th around 9:45 am and was directed to a sale an M2 that I was watching on Maserati of Wilmington Pike’s website. I reached out to them Saturday May 15th around 9:45 am and was directed to a sale an named Eddie. We agreed on a time (3:45 pm same day) for us to come and test drive the vehicle. I arrived about 35 minutes early so my wife and I could look over the car prior to our test drive. After walking around there lot/building twice we could not seem to locate the M2 anywhere. We decided to enter the showroom and went to the desk to speak with a young women. We told her we were just interested in knowing if the BMW M2 that we were there to test drive was still available. She said she would go ask a salesman. Two minutes later a salesperson came up to us and said we just missed it. It was sold about 2 hours ago. I immediately asked why someone didn’t reach out and let me know, and this just wasted 3/4 hours of my already busy day. This was not a good experience at all for my first time visiting this dealership and I will be very hesitant to make any kind of purchase from them in the future. More

I wanted to post this review even though I did not buy a car from this dealership. In preparing to buy a used car from Maserati of Wilmington Pike, I read many reviews online before driving 2.5 hours from n car from this dealership. In preparing to buy a used car from Maserati of Wilmington Pike, I read many reviews online before driving 2.5 hours from northern NJ. Frankly, the reviews had me spooked. What I learned when upon arriving there was quite the opposite. When getting down to business, they offered more on a trade-in for my used vehicle than any other dealership. They competitively lowered the price of their vehicle to meet my budget. Unfortunately for me, the car I 'thought' I wanted turned out to be not what I needed. They even offered other vehicles on their lot that may meet my needs. Were they aggressive? Yes. Maybe a little. But honestly, I found their tactic to be fiscally creative. They wanted to sell a car! That is what they are supposed to do! I find Eddie and Jamie to be super-efficient at what they do. My advice to car shoppers: Don't believe everything you read on the Internet. Do your homework. Be ready to make your deal, because these guys want and will make you a deal. I really wish I found the vehicle I needed at their place, because they made multiple fair offers to me without wasting my time. More

Found a vehicle on Edmonds.com and inquired on the vehicle. Dealership raised the price after inquiring about it. Unethical to say the least. Look at other reviews on this dealership and you will f vehicle. Dealership raised the price after inquiring about it. Unethical to say the least. Look at other reviews on this dealership and you will find the same tactics. If you're informed about buying vehicles and have financing in advance they will not work with you. More

I waited a while to post this review, hoping and thinking time would help pass the experience I had - it didn't. From a buyer standpoint at first, I had a wonderful experience and found the car (2017 GT35 time would help pass the experience I had - it didn't. From a buyer standpoint at first, I had a wonderful experience and found the car (2017 GT350) I wanted. The communication was quick and I was able to stop in to see it, the transaction painless. However, besides that, the lies, deceit, ignorance, and pathetic attempt to recover the situation showed me first hand the pure elementary school level of customer service they (Eddie, Sales Associate & Jaime, Sales Manager) had. What confirmed everything was hearing a similar experience from another Maserati owner at a Cars & Coffee event. After asking very specific questions on a 2017 Shelby GT350 that was traded in, every answer followed in a confident lie. 1) "What was the car traded in for?" - Eddie said the owner bought a Ranger Rover. In fact, it was traded in for a Porsche 718 GT4 2) "Do you know if the vehicle had any engine issues? These cars are known to have oil consumption." - Eddie said none, no issues whatsoever. In fact, it was on the second generation motor after the first had failed (known in some Shelby GT350's). 3) "Any idea if the car had been tracked?" - Eddie said nope, not at all. The car had never been tracked or raced. The truth: The owner had done numerous track events and autocross. The day after purchase, the truth came to head coincidentally as a colleague recognized the vehicle and mentioned he knew the former owner. All the above were complete lies from this dealer simply to close the sale. I have had thankfully no issues with the vehicle, not complaining about the deal, price, or car itself. The pure fact was the blatant lies and back peddling done when confronted. After calling and speaking with Jaime, he offered to buy back the vehicle but said nothing about the lies his employee and he himself backed up. The car hadn't even been detailed, let alone washed - it was basically sprayed down with a hose (sticker glue still on windows, chew bar was in the passenger side pocket). I was so fed up, frustrated and livid about the blatant lies and experience from the ordeal and just wanted it over. I loved the car, and still do - however, I DO NOT RECOMMEND this dealer. Go to the Porsche store in Delaware instead. After I shared this experience, Eddie offered to pay for half of the detail I bought out of pocket and instead ghosted and didn't respond. Avoid Eddie, avoid Jaime, avoid this dealer. More

Found a used 2020 Ram 1500 Rebel with 19,000 miles at Maserati of Wilmington. Talked with Eddy the salesman who swore the truck was extremely clean. I decided to go ahead with purchase sent him the insur Maserati of Wilmington. Talked with Eddy the salesman who swore the truck was extremely clean. I decided to go ahead with purchase sent him the insurance paper work and agreed to pick it up in 5 days. Saturday I made the 3 hour drive to the dealership. The truck was filthy. The rear tires were completely worn. Numerous dings and scratches. It was very clear that the truck had been in an accident and far from clean. I wasted 6 hours of driving, gas, tolls and a Saturday. Very dishonest dealership. More