Maserati Alfa Romeo of Wilmington Pike

My husband bought the car from this dealership. We made an arrangements with the shipping company to ship the car to us. We left the deposit for the car and was awaiting for bill of sale. We made the deal an arrangements with the shipping company to ship the car to us. We left the deposit for the car and was awaiting for bill of sale. We made the deal with Eddie ( not sure if this the real name or not, that what he told me), we received the call from him saying that he has a local potential buyer and we need to wait. He told this guy is a priority because he is local and he will pay full asking price and we have to wait till this guy decides to buy the car or not. We left the deposit and made the deal with him before, I think this is a cheap salesman trick for the buyers. Be aware of this dealership. Poor customer service. Asked for the manager he said he is a manager, it seems one-man operation. Not recommended for sure, really bad experience. More

One of the worst dealership experiences I have ever had! I was misled on the price of the car I wanted to buy and misled on the value of my trade in. I came in trying to buy a car outright and the salesman I was misled on the price of the car I wanted to buy and misled on the value of my trade in. I came in trying to buy a car outright and the salesman insisted on me financing the car. He didn't even entertain an outright purchase so he could push me to finance something. The general manager allowed the used car manager to hold my car key and kept me on the lot for an addition 90 minutes after the "deal" fell apart. When the used car manager returned my car key I asked if it was common practice to hold the key of a car that the dealership did not own and to take the key off the lot. The used car manager responded in an aggressive and threatening tone of "how dare you ask me such a question". In trying to continue to sell me on the car, the general manager came out and was pointing to another consumer and said "see this car? I'm going to kill them on that car. I don't worry about small deals like yours". He said that the dealership made 500k a month in sales and that a deal like mine wasn't worth his time. It was by far the most unprofessional interaction I've experienced in the auto-shopping environment. I will never purchase a vehicle from a Mike Piazza dealership, especially Maserati of Wilmington Pike. More

Worst experience I have had. They don't value my money or my business. The don't stand by the product they sell. Extremely unhappy. I would never shop here again. I have had issues with my car since the very my business. The don't stand by the product they sell. Extremely unhappy. I would never shop here again. I have had issues with my car since the very beginning that they can't fix and they have refused to do anything about it. More

Amazing car buying experience!! During such an uncertain time with the Pandemic, I was surprised at how easy it was to buy a car! This is the best car buying experience I have ever During such an uncertain time with the Pandemic, I was surprised at how easy it was to buy a car! This is the best car buying experience I have ever had. They were pleasant to work with, beat my pre-approved financing, and did 95% of the transaction over the phone and on-line. When we got there all we had to do was test drive the car and sign a couple of papers. I was also impressed at how clean the environment was; they were following social distancing, wearing masks, and following all recommended infection control guidelines. I will definitely look to work with them in the future. More

I would highly recommend this dealership. Both Sean and Jamie were amazing to deal with. I was looking for a new Alfa Romeo Stelvio for a month or so but couldn't find one with the options I wanted in NJ Jamie were amazing to deal with. I was looking for a new Alfa Romeo Stelvio for a month or so but couldn't find one with the options I wanted in NJ by me. 1 day after speaking with Sean I drove home in my new car. I did all the paperwork online, and was in and out of the dealership in 30 minutes. The best part of all is they gave me a great price. hands down the best car buying experience. highly recommend! More

Extremely satisfied with the level of salesmanship provided by Edwin and the care and attention given to my transaction by Jamie and the entire staff. provided by Edwin and the care and attention given to my transaction by Jamie and the entire staff. More

New Alfa Romeo I just took delivery of a 2019 Alfa Romeo Guli Lusso TI. I love the car and the dealership was great. Eddie Sommers made the process easy and follo I just took delivery of a 2019 Alfa Romeo Guli Lusso TI. I love the car and the dealership was great. Eddie Sommers made the process easy and followed up on everything More

Deneen has been excellent and has handled our out of town transaction with expertise. Her communication was second to none, answering questions after hours and over the Holiday Weekend. Would recommend wit transaction with expertise. Her communication was second to none, answering questions after hours and over the Holiday Weekend. Would recommend without any reservations. More

Jamie Difebo the general manager was incredibly rude and arrogant, did not even try to help fix a problem we had with a car we bought that wasn’t as described. Feeling incredibly down about how badly we we arrogant, did not even try to help fix a problem we had with a car we bought that wasn’t as described. Feeling incredibly down about how badly we were treated by him specifically. We are physicians, and we spent money at his dealership and he treated us like garbage. More

No straight forward dealing Advertised price was not honored. Their catch is come and we will make a deal. Spoke over phone and went to the dealership but the lease price did not Advertised price was not honored. Their catch is come and we will make a deal. Spoke over phone and went to the dealership but the lease price did not work out. Was told the residual for the specific vehicle is very low. I was followed up consistently. Then i decided to purchase the car at the advertised price. The discounted (advertised) price and 2 months lease payment was agreed. I also asked the sales rep to verify with his manager. He said his manager agreed to it and I can fill out the credit application. When i showed up, I was told the finance was approved for MSRP without any discount. (I do not know how they can run my credit check with a different amount agreed !!!). I was told because of Maserati Finance did not approve the price and they have nothing to do with it. I was shocked and realized I was tricked. The manager intervened and said we can make a deal. I mentioned what happened and he said that was with him now let us see what best we can do. WASTE OF MY TIME. Lessons learnt. More