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Maserati Alfa Romeo of Wilmington Pike - Service Center
Chadds Ford, PA
257 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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257 Reviews of Maserati Alfa Romeo of Wilmington Pike - Service Center
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September 11, 2025
Best dealership I've ever dealt with. The people are so kind and accommodating. A real pleasure to deal with. Getting service on my car is seamless. The people are so kind and accommodating. A real pleasure to deal with. Getting service on my car is seamless. More
by PETER81
Verified Customer
September 11, 2025
Fantastic, start to finish. Excellent customer service, clean and comfortable facilities and loaner vehicle, and a reasonable invoice Excellent customer service, clean and comfortable facilities and loaner vehicle, and a reasonable invoice More
by ANTHONYC6
Employees Worked With
Michael
September 07, 2025
Terrible service experience from start to finish. Had an 8:30am appointment that I made via phone. When I arrived, the techs seemed surprised and said they didn’t open until 9. No service manager to Had an 8:30am appointment that I made via phone. When I arrived, the techs seemed surprised and said they didn’t open until 9. No service manager to be found. No accountability to be found. Everyone passing the buck and blaming their call center. Website says service hours are 8-5 on Saturday. GM suggested my best bet would be to contact him directly next time to make a service appointment. Not exactly a ringing endorsement of the current process they got going on over there. Two hours for an oil change. Tony from the call center said I should expect 60 minutes. More
by MIKE_MCCLOSKEY
Employees Worked With
Other Employees :
Mike (service desk), George (tech), Mike (tech). George and Mike (tech) were the only positives of my visit.
September 05, 2025
Great people and great service. Everyone is very knowledgeable. The service is always performed quickly and my car comes back in perfect, clean condition. Everyone is very knowledgeable. The service is always performed quickly and my car comes back in perfect, clean condition. More
by PETER81
September 05, 2025
They took me in to correct the problem with my vehicle without an appointment. The service manager and the mechanic (both young women) were excellent, keeping me informed and correcting the issue. without an appointment. The service manager and the mechanic (both young women) were excellent, keeping me informed and correcting the issue. More
by DENISE.MISCAVAGE
August 31, 2025
Only concern is oil change light need to be reset after oil change done outside the dealership and for reset oil change light the fees is $100 each time and my son drives this car who goes to college in In oil change done outside the dealership and for reset oil change light the fees is $100 each time and my son drives this car who goes to college in Indiana and no alfa Romeo Demario near him for oil changes and out side ships cannot reset oil change. I want the oil change light to be unlocked or I should be able to reset by myself since I own the car Let me know the options to sreechad@gmail.com More
by SREECHAD
Employees Worked With
Service
August 29, 2025
Great customer service and super helpful during entire process. I will only come to this dealership from now on process. I will only come to this dealership from now on More
by SBAIG40
Employees Worked With
August 29, 2025
Great customer service and super helpful during entire process. I will only come to this dealership from now on process. I will only come to this dealership from now on More
by SBAIG40
Employees Worked With
