Maserati Alfa Romeo of Wilmington Pike - Service Center

I ran over a log that fell of a truck and did major damage, busted up my spoiler took out my steering column and a bunch of other things under the right front of car. This was my brand new 2024 Giulia damage, busted up my spoiler took out my steering column and a bunch of other things under the right front of car. This was my brand new 2024 Giulia Ti Q4. It was a no fault accident and quite expensive but at least Insurance covered it. I knew this was going to take some time to fix so no rush take as long as you need to fix it. After mechanical repairs I sent it to the body shop that was recommended by dealer. A couple weeks after I picked the car up. I was concerned that I wold notice some handling or electronic issues with all the sensors in the area of damage. The car was absolutely pristine. Perfect. I cannot find one issue. The whole repair was handled very well. They kept in touch with me and really helped with Insurance adjuster getting everything covered. Five star VIP white glove service, courteous and professional. More

Very happy with the thoroughness and efficiency of the mechanics. Enjoyed our conversation with knowledgeable staff. mechanics. Enjoyed our conversation with knowledgeable staff. More

Courteous and professional as always. Received my car on time as promised.would recommend there service department Received my car on time as promised.would recommend there service department More

Above and beyond services. Amanda is great at her job. And the mechanics really inspect your vehicle as if it’s their own, which was a pleasant surprise. All in all a hassle fr Amanda is great at her job. And the mechanics really inspect your vehicle as if it’s their own, which was a pleasant surprise. All in all a hassle free experience. More

My experience at the Maserati dealership was terrible. They fabricated issues and overcharged for unnecessary work. Untrustworthy service. CROOKS!! They fabricated issues and overcharged for unnecessary work. Untrustworthy service. CROOKS!! More

They never call back. They never have loaner cars. I feel slighted by them because of my race. They never have loaner cars. I feel slighted by them because of my race. More

Outraging customer service and accommodated a quick turn around on my warranty work. Thanks for helping meet my schedule around on my warranty work. Thanks for helping meet my schedule More

The customer rep was short and kind of had an attitude whenever I would ask questions not good customer service considering i have multiple dealership i can take my business too. whenever I would ask questions not good customer service considering i have multiple dealership i can take my business too. More

Great dealership with great people. Love the service department. The shuttle service is fantastic. The manager Jaime is so professional and Josh the service manager is so helpful and pr Love the service department. The shuttle service is fantastic. The manager Jaime is so professional and Josh the service manager is so helpful and professional also. More

Disagree in price of service given didn't align with website price over charge. Poor website price over charge. Poor More