Maserati Alfa Romeo of Wilmington Pike - Service Center

The people from the dealership were friendly, helpful, and informative It was easy to schedule repairs and informative It was easy to schedule repairs More

Good except it was difficult to get through using the numbers on the email and text updates. It was a Saturday so that may have been the reason. numbers on the email and text updates. It was a Saturday so that may have been the reason. More

Very accommodating. She kept me informed. And she helped with a little snafu that arose. She kept me informed. And she helped with a little snafu that arose. More

Very accommodating. She kept me informed. And she helped with a little snafu that arose. She kept me informed. And she helped with a little snafu that arose. More

The tech did not re-connect the cables to my battery tightly, so when I stopped to get gas on the way home, I had to ask someone for a tool to tighten the cables. The car wouldn’t start and kept stallin tightly, so when I stopped to get gas on the way home, I had to ask someone for a tool to tighten the cables. The car wouldn’t start and kept stalling. Sucked!!!! More

All at the dealership were very helpful and pleasant. Italian coffee available in the waiting area. Italian coffee available in the waiting area. More

Efficient and explains what needs to be done without pushing for work that is not needed. pushing for work that is not needed. More

Quick, efficient, logical. I was able to book quickly. Has a satisfactory experience. I was a little surprised about the 3% CC surcharge, especially considering the costs invol I was able to book quickly. Has a satisfactory experience. I was a little surprised about the 3% CC surcharge, especially considering the costs involved, and the hourly rates being charged. More

Highly responsive staff at Maserati Alfa of Wilmington Pike - they jump right on any issues I have. Helped getting hitch for my Stelvio. Smaller place and staff feels like family. Pike - they jump right on any issues I have. Helped getting hitch for my Stelvio. Smaller place and staff feels like family. More

Senior manager was very disrespectful to me regarding my vehicle situation. They did not honor my warranty and I had to come out if pocket form my vehicle repair. I will no longer use this location for serv vehicle situation. They did not honor my warranty and I had to come out if pocket form my vehicle repair. I will no longer use this location for service on my vehicle. More