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Massey Cadillac of Orlando - Service Center
Orlando, FL
50 Reviews
50 Reviews of Massey Cadillac of Orlando - Service Center
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November 26, 2017
Avoid at all costs Went to this dealership because they were actually not overpricing me on the install of a remote start on my 2016 Cadillac ATS told it was done to com Went to this dealership because they were actually not overpricing me on the install of a remote start on my 2016 Cadillac ATS told it was done to come pick it up as I’m there I asked the service advisor Margaret Clevenger about spending more money on factory upgrades there next one would have been probably a $2000.00 plus job she said she would get me all the info perfect go to get in my car the tpms sensors weren’t working and the connection to my iPhone didn’t work the fixed the sensor issue but told me it was probably the iPhone cable and to go home and try a new one I did that it didn’t solve the issue after a week of phone calls to her and no return calls I figured to go to the next step and call the manager and left a message for him and he has still yet to return a phone call great way to lose a customer who wants to spend money on upgrades vs. warranty work I will find another dealer regardless hopefully the next will be better More
by 1sikats
Employees Worked With
Margaret Clevenger
November 17, 2017
No Transport service I wanted to get my car detailed, I work right down the road they could not provide a pick up for me. I did not get it done!!!!!!!!!!!!!!!!! I wanted to get my car detailed, I work right down the road they could not provide a pick up for me. I did not get it done!!!!!!!!!!!!!!!!! More
by princie lee
Employees Worked With
troy, Cody Triplett
October 16, 2017
Excellent Service Always This is the first Cadillac I've ever own and the first dealership I've every dealt with. I've found them to be wonderful. This is the first Cadillac I've ever own and the first dealership I've every dealt with. I've found them to be wonderful. More
by Nejha123
Employees Worked With
Roderick
September 16, 2017
Service Department Always Great Everytime I take my ATS in for a service, Margaret is wonderful! She keeps me informed, always has a loaner car for me and is just a pleasure to work Everytime I take my ATS in for a service, Margaret is wonderful! She keeps me informed, always has a loaner car for me and is just a pleasure to work with. I also purchased my ATS at Massey North and that experience was great as well. We worked with Jimmy Capps; he was awesome at getting us the car we really wanted! Keep up the great job Massey North!!! More
by Beth M.
Employees Worked With
Margaret Salinger and Jimmy Capps
September 13, 2017
Excellent service and catering to my needs. Massey North in Orlando is hands down the best dealership I've had the pleasure of dealing with. Always attentive to my needs and convenience while ge Massey North in Orlando is hands down the best dealership I've had the pleasure of dealing with. Always attentive to my needs and convenience while getting the job done right. Best service department period. More
by Henry Lowry
Employees Worked With
Rick Angellati, Billy (service manager)
August 14, 2017
The Best Customer Service! Massey North Customer Service is the very Best. That Is the reason I purchased my second Cadillac. Todd is my Service Agent and he provides the best s Massey North Customer Service is the very Best. That Is the reason I purchased my second Cadillac. Todd is my Service Agent and he provides the best service. Always on Top of Service Matters. Special Thanks to Troy, Rick and Margaret. More
by Lakeland 1973
Employees Worked With
Troy Wright, Rick and Margaret
August 13, 2017
Terry is the best !!!!! Another great experience at Massey Cadillac of Orando !!! Terry Wilson was fantastic, best experience ever ! He worked with Geico and got my 20 Another great experience at Massey Cadillac of Orando !!! Terry Wilson was fantastic, best experience ever ! He worked with Geico and got my 2014 CTS put back together and it looks wonderful !!! So Happy !!! I was so pleased with the out come I brought in my classic Pontiac Firebird Trans am for some body work !! I am a customer forever !!! David More
by David 2014 CTS
Employees Worked With
Terry Wilson ! Jimmy Capps referred me to him! Jimmy another great experience I have purchased 3 Cadillacs from him over the past 2 years !!!
August 05, 2017
Body Shop was FAST and friendly. They had the part in stock and I was on my way home in less than 1 hour with my ATS looking new again. I will make good and sure my car in pulled into They had the part in stock and I was on my way home in less than 1 hour with my ATS looking new again. I will make good and sure my car in pulled into the garage far enough before closing the garage door. More
by Caddygranny
Employees Worked With
Don't remember names.
July 26, 2017
Prefect customer service Your Service department is Amazing..Im from south Fla. And i have been running into some terrible customer service... Thank you Massey Cadillac Orlan Your Service department is Amazing..Im from south Fla. And i have been running into some terrible customer service... Thank you Massey Cadillac Orlando for welcoming me to Orlando with great customer service I really appreciate it More
by Bonnie Handsborough jr
Employees Worked With
Daniel Martin
July 24, 2017
Great Service Service dept was very helpful, service was great and quick. Everyone was very professional and courteous, Very happy with Massey. Roadside assistance Service dept was very helpful, service was great and quick. Everyone was very professional and courteous, Very happy with Massey. Roadside assistance was excellent as well More
by rammo
Employees Worked With
Dan
