Massey Hyundai

Massey Hyundai
1706 Massey Blvd
Hagerstown, Maryland 21740

Sales: (301) 739-6756
Service: (301) 733-2742
Parts: (301) 733-6327

Manufacturer: Hyundai

Most Reviewed Employees
Doug Potter Doug Potter
Sales
Robert Wiesman Robert Wiesman
Sales
Matt Whetzel Matt Whetzel
Service Director
Michael Middledorf Michael Middledorf
Sales
Ashley Stahle Ashley Stahle
Internet Director & Finance Manager
Randy Mishler Randy Mishler
Service Advisor
John Kindall John Kindall
Sales
Faith Massey Faith Massey
General Manager
Doug Massey Doug Massey
Sales Manager
Chris Gaston Chris Gaston
Sales Manager
Need a New Car?

Dealership Amenities
Express Service
Instant Financing
Shuttle Service
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free Drinks
Free Loaner Cars
Parts Store
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
134 Reviews
Massey Hyundai

Overall Score: 5 Star Rating4.8



About Massey Hyundai
Certified: Massey Hyundai
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Massey Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Massey Hyundai
Our highly trained consultants have earned a credible reputation with their many years of service and commitment to our customers. Our goal is to make sure that each of our customers receives the premium service that we have built the Massey name on. Massey Hyundai is a family owned and operated small business that treats everyone like family. We offer a very extensive inventory available at competitive prices.

Our support and assistance does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.

Let us introduce you to our staff, show you somore
me of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.

We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply. less


LilahRose
5/20/2012 7:07:48 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Wiesman

My Review of Massey Hyundai:
Fantastic Service, very helpful and infomative. Always asked if there was anything I needed during the visit. First time that I've driven off the lot the same day with a New Vehicle. That is a big plus. Simplified eveything!
And this is the 3rd Vehilce I've bought from Massey Hyundai

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elantraman67
5/18/2012 8:29:53 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Wiesman

My Review of Massey Hyundai:
I visited the dealership one Saturday. Robert Wiesman asked if he could answer any questions. I had many and he had answers for all of them. I was interested in a 2013 Elantra Limited and he covered it with me from front to back and tires to moonroof. The following Monday I called him for a test drive and met him about an hour later in the rain. While I drove a route I selected, he continued to describe and demonstrate the features in the car. Back at the dealership we discussed price. The Massey price with Massey’s military discount was better than the market prices I’d researched. Additionally, I ordered dealer-installed accessories. Once we reached an agreement, he started the paperwork. He introduced me people I would see to complete the transaction and to those who would be involved in caring for and maintaining my car in the future. Each told me what services they could provide and the benefits I could receive. I left the dealership with all of the documentation for the car which would allow me to start reading before I took delivery. I was not available to pick up the car until Wednesday. Wednesday, the car was waiting and ready to be driven off. I met Robert. In the car he synced my phone and showed me how to set up the navigation system. With a handshake, I drove away in my new car.

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dgottleib
4/12/2012 2:10:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Galloway

My Review of Massey Hyundai:
Worked with Sam Galloway. Communicated via email & telephone prior - he was responsive & waiting for us when we arrived. Responsive to our requirements & allowed us to review several alternatives - bought the one that surpasssed our requirements - love the car! Look forward to long relationship.

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daverose
4/6/2012 4:45:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Middledorf

My Review of Massey Hyundai:
Although I have had a very positive experience with your service department since moving to Hagerstown eight years ago (2001 Hyundai Sonata, recently traded), this is my first experience with your sales department. Actually, it was a new car for my son (Hyundai Elantra)...my role was simply to accompany him after I encouraged him highly to consider a Hyundai product over what he was considering...a Mazda 3. Our experience from beginning to end with sales rep Mike Middledorf was a very satisfying experience. Even to the last detail of instructing my son (and doing the work himself) on connecting his phone to Bluetooth. I look forward myself to a near term purchase of a new Hyundai (possibly, but not prudently probable, a new Equs
(? spelling)...if you ever get the opportunity to have one. Again, thanks for a very comfortable morning/afternoon and a very pleasant experience.

Samuel Redding

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tolosod
3/14/2012 7:43:07 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Potter

My Review of Massey Hyundai:
I am 66 years old and have purchased many new cars over the years. The experience we encountered at Massey Hyundai working with Doug Potter was by far the best car buying experience I have ever had. His friendliness, courtesy and professionalism was far above what I normally encounter. Almost two years ago, we purchased a Hyundai Accent from Doug for one of our son's and we truly enjoyed the experience. Unfortunately the car was totalled when it was broadsided by a van that failed to stop at a stop sign. We were thoroughly impressed that the Accent was hit broadside, pushed over 80 feet across three lanes and our son walked away without a scratch. That resulted in us purchasing a second Hyundai. Due to our son living on campus at college, we purchased the second Accent at a different dealer closer to his college. The experience at the other dealer was good but didn't compare to the experience at Massey through Doug Potter. Another son started driving so we made a trip to Massey Hyundai for two reasons, the quality and price of a Hyundai, and more importantly the expected service we would receive at the dealership. We were fortunate enough to be greeted by Doug Potter once again. He was the perfect match for a wonderful car buying experience. We entered expecting to purchase an Elantra or Sonata but actually purchased a Genesis Coupe. The time we spent at the dealership was great once again. Doug dedicated his time and attention to us and made us feel special. The Massey dealership is fortunate to have such a wonderful sales person on their staff. He took the time to answer questions and addressed all of our concerns in a friendly but professional manner. After purchasing the car I returned a couple days later to have an accessory installed. The members of the service department greeted me like I was family. They accomodated my every request and the service was performed at my convienience. They made sure I was fully satisfied with the service and assured me they will always be there for me. You can bet this is where I will purchase my next car as well.

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denwit
3/9/2012 3:45:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Jackson

My Review of Massey Hyundai:
Phil was very friendly and a good man to deal with.He took the time to show me all the cars.He also took the time to go over my trade in.

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f72bittner@comcast.net
3/3/2012 3:45:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Middledorf

My Review of Massey Hyundai:
Quality of work. Thus far have not had any experience of work of any kind on this new car.

Overall Experience. Mike covered the new features of this new vehicle versus our 'o3 Buick very throughly. A test drive over various road conditions proved to be an excellent selling point. The Hundai warranties were generous. This Sales Consultant steered my wife and I through this new car purchasing event with credible knowledge. Thus far, a pleasurable acccasion.

Frank & Shirley

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lkplatter
3/2/2012 6:34:03 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Weisman

My Review of Massey Hyundai:
I really enjoyed the entire "new car buying" experience - from the test drive to working with Robert Weisman to get the best deal for me. He was very friendly and knowledgeable and could answer all my questions. I know that if I ever have a question or need something for my new Elantra that I can call him and he will work to get it done for me. I will recommend Massey Hyudai and salesman Robert Weisman to all my friends and family.

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Hillary30
2/27/2012 7:51:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Kindle

My Review of Massey Hyundai:
I had a great experience at Massey Hyundai. I had previously been dealing with Hamilton Hyundai from Chambersburg. I did not have a good experience there. I got a brand new 2012 Hyundai Sonata from Massey for a better price than I was going to get a used Sonata from Hamilton Hyundai. The service I received there was great. I was impressed with the professionalism of your salesmen, John Kindle. He got me the car I wanted for the price range I wanted and the features I wanted. I will definitely recommend everyone I know to go to Massey Hyundai.

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ecastiglia
2/27/2012 11:12:33 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Weech

My Review of Massey Hyundai:
I visited Massey Hyundai to test drive a 2012 Sante Fe. Mr. Weech, the salesman, was extremely knowledgeable, professional and answered all my questions. Three hours later, I was signing on the dotted line!! I am very please with my vehicle and I will recommend Massey Hyundai and especially, Mr. Anthony Weech, as the salesman to see!!!

What a wonderful, refreshing experience!!

E. Castiglia
Brunswick, MD

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