Master Chevrolet Cadillac

Dealership overwhelmed, manpower insufficient for potential Brake repair: 1 week past appointment before vehicle was evaluated. Part(s) ordered arrived defective, requiring reorder. System evacuated multiple ti Brake repair: 1 week past appointment before vehicle was evaluated. Part(s) ordered arrived defective, requiring reorder. System evacuated multiple times after master cylinder(s) and ABS modules replaced. Brake travel before engagement is more than 3X norm. I was advised that - since the vehicle is 17 years old- that things were about as good as they were going to get. Drop off date, 31 August; picked up 21 Sep More

New car purchase Wayne and George are absolutely the best !! I have been dealing with Master for a long time and they never fail me. They make car buying totally pai Wayne and George are absolutely the best !! I have been dealing with Master for a long time and they never fail me. They make car buying totally painless and super easy !! This is why I keep going back. More

Felt as if I don't matter not worth the time to talk to or h I've always done business with Masters recently bought 2 vehicles on the same day. Allowed 2 wks to order parts for a bulletin on my 2017 Silverado. L I've always done business with Masters recently bought 2 vehicles on the same day. Allowed 2 wks to order parts for a bulletin on my 2017 Silverado. Left it all day Friday only to be told I'd have to get a loaner. I brought in a truck can't roll in and out of a Cruze. Was told by service representative he didn't have time to argue with me More

Excellent service Excellent customer service and the work was done quickly. Would definitely go back there again. They could not have been any more helpful or friendly. Excellent customer service and the work was done quickly. Would definitely go back there again. They could not have been any more helpful or friendly. More

Great service department. Justin is very customer oriented and always makes sure you are happy before you leave. The entire service department is the best I have ever dealt wit Justin is very customer oriented and always makes sure you are happy before you leave. The entire service department is the best I have ever dealt with. More

Got me in and out. Very courteous. They made me feel liked they cared about any concerns I had. They listened. They kept me updated. Didn't forget about me being there. They made me feel liked they cared about any concerns I had. They listened. They kept me updated. Didn't forget about me being there. More

Way to go guys! Always friendly and professional services. Gets me back to work promptly! Highly recommend this dealership. After buying my vehicle almost 3 years ago Always friendly and professional services. Gets me back to work promptly! Highly recommend this dealership. After buying my vehicle almost 3 years ago they still call and check on it!!! More

Warranty and service repair My service representative, Justin, and my sales representative, Jason, worked together to resolve my issue in a timely fashion. Justin scheduled an ap My service representative, Justin, and my sales representative, Jason, worked together to resolve my issue in a timely fashion. Justin scheduled an appointment for me that was convenient. While there, he updated me on the status of each process that was occurring. I’ve bought several cars from Master’s and have my cars serviced there because of their professional service and family-type atmosphere More

Pleasure buying my new/used vehicle :) Very nice salesman. They work with you and make the buying experience easy. Would do business with them again and will tell others about them. Very nice salesman. They work with you and make the buying experience easy. Would do business with them again and will tell others about them. More

Can’t beat their service! Check engine light comes on. I call on the way to work. They get me in right away. Run tests, put me in a courtesy vehicle, order parts, keep me in th Check engine light comes on. I call on the way to work. They get me in right away. Run tests, put me in a courtesy vehicle, order parts, keep me in the loop on everything. Pick up my car...surprise! It’s been washed and looks better than before! I love Master!!! More