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Master Chevrolet Cadillac

Aiken, SC

4.8
620 Reviews

3625 Richland Ave W

Aiken, SC

29801

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620 Reviews of Master Chevrolet Cadillac

September 18, 2018

Consistent In my 5 years of dealing with the dealership, they have never wavered from their dedication to serving me. Always a "customer first" attitude. Just More

by rjherg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pennington, Will Parrott, Ronnie Brannan
Sep 18, 2018 -

Master Chevrolet Cadillac responded

Thank you! Please enjoy your new Cadillac and let us know if you need anything! Wayne Morgan General Manager Master Chevrolet Cadillac

September 17, 2018

Customer Service is not for everyone!! First of all, the service that I was there for was caused by your service team on my original visit, and not once we're you apologetic for my time. Yo More

by lajean1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ronnie Brannan
Sep 17, 2018 -

Master Chevrolet Cadillac responded

I am very sorry about your recent experience with our dealership. It was our fault that the bezel got scratched during the previous repair and we were attempting to replace it for you at no charge. However, before any repair can be completed, you have to sign the repair order allowing us to work on your vehicle. Also, concerning your question about your aftermarket oil change policy, they must be done at your selling dealer because they will not reimburse us for those services. Please let us know if you need anything else. Wayne Morgan General Manager Master Chevrolet Cadillac

September 17, 2018

He went above and Beyond what most do We are very happy with our new truck and will be using they again in the future.and will tell all my family and friends about what a good experience More

by Melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Parrott, Russ Vernon
Sep 17, 2018 -

Master Chevrolet Cadillac responded

Thank you! We appreciate the great review and hope you are enjoying your new truck! Wayne Morgan General Manager Master Chevrolet Cadillac

September 15, 2018

Amazing customer service Amazing environment with great customer service. Service department is always prompt and ready for everyone who arrives. I really love this place and More

by CHERYL0983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Vaughn Hester, Darin Moseley, Ronnie Brannan, Master Chevrolet Cadillac
Sep 15, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We appreciate your business and your great review! Wayne Morgan General Manager Master Chevrolet Cadillac

September 15, 2018

Oil change and tire rotation I have always been treated very professionally every time I have been at this dealership. The personnel are very friendly, professional, and knowledge More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Secretary in service department , Ronnie Brannan
Sep 15, 2018 -

Master Chevrolet Cadillac responded

Thank you! We appreciate your great review about Ronnie and look forward to seeing you again very soon! Wayne Morgan General Manager Master Chevrolet Cadillac

September 14, 2018

Purchase of our used vehicle Joe Mills made our car purchase a wonderful experience. He is very professional and has a great way of communicating the purchasing process with clie More

by Fambriz 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe mills , Joe Mills
Sep 14, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We are grateful for your business! Wayne Morgan General Manager Master Chevrolet Cadillac

September 14, 2018

Justin Hartley is the go to guy Justin has been my service writer/manager every time I have taken one of my vehicles In for service. He goes above and beyond to make sure that my app More

by THOMAS.FAIRCLOTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley
Sep 14, 2018 -

Master Chevrolet Cadillac responded

Wow! Thank you for the great review! We look forward to seeing you again soon. Wayne Morgan General Manager Master Chevrolet Cadillac

September 14, 2018

EXCELLENCE Mr. Darin was my service advisor. I rate him Excellent "5 STAR". He explained very thoroughly on what the problem was. He was also very kind More

by GAYLEYARBOROUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Moseley
Sep 15, 2018 -

Master Chevrolet Cadillac responded

Thank you for the great review! We will pass along your compliments to Darin! Wayne Morgan General Manager Master Chevrolet Cadillac

September 13, 2018

Great service from great people They truly care about your car and I've been there a number of time and they recognized me by name and all truly satisfied with their services. More

by VERTISJR06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Vaughn Hester
Sep 13, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We will be sure to pass along your compliments to Justin and Vaughn. Wayne Morgan General Manager Master Chevrolet Cadillac

September 12, 2018

Excellent Service Prompt and courteous service without an appointment! Quickly diagnosed the problem, gave a quote on recommended service and finished the job in little More

by fredspaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Vaughn Hester, Darin Moseley, Ronnie Brannan
Sep 12, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We greatly appreciate your business and the fantastic review! Wayne Morgan General Manager Master Chevrolet Cadillac

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