My Review Of Masters Auto Mall:
I had a negative experience with Masters Auto Mall dealership. Once I saw a desired car online GL-450 (2010) I have contacted them via email. The listed price was $36.895.99, I specifically asked if there are any additional fees such as title fee, dealers fee or any other b/s fees and to give me the total cash price excluding tax and registration. I’ve got a response that the listed price is correct and will be honored. This sounded unbelievable every dealership has their fees from $250-$1250, I asked again if I will bring the check for the listed price ($36,895) will I leave with the car or there are additional dealer's & titles fees? They confirmed just bring a certified check for the listed price and you will get the car, plus I will have to pay taxes and registration (duh) Fine the same day I came to the dealership, the person I have talked wasn’t there, even though was arrived to scheduled time, but whatever. The other guy shows us the car, looks ok, a few minor details I didn’t like, but not important, no used car is perfect. Then we went to the manager to discuss details and here we have the catch. The price rose up to $1000 more ($299.99 – Title, Reg, Tag, Lisc, Inspct.; $599.99 – Delivery Prep Inspection; $99.99 – Doc Fee). He said that the 600 delivery prep inspection can be waived if I finance. I tried to argue that I was told there are no any additional fees, but he didn’t care and was very arrogant. I just killed my time to travel them, so be prepared, no integrity whatsoever.
Was this review helpful to you?
Yes | No