Mathews Nissan - Service Center

Excellent service Matthews Nissan provides excellent service. They provide coffee or water and anything else you may need. When your vehicle is finished they go over ev Matthews Nissan provides excellent service. They provide coffee or water and anything else you may need. When your vehicle is finished they go over everything they did in detail. I would highly recommend Matthews Nissan for sales and service. More

Great service as always! They make you feel at home, providing many amenities, explaining each step in the process. No hard sell on services and thoroughness in explaining th They make you feel at home, providing many amenities, explaining each step in the process. No hard sell on services and thoroughness in explaining the work that was done. More

They always exceed all your expectations and make sure you're satisfied when you leave the store. They even helped me out once when I was out of gas by their store! you're satisfied when you leave the store. They even helped me out once when I was out of gas by their store! More

Mike has taken care of me the last few times I have had my car serviced. He has always kept me informed as to work needed to be done, price & when it would be ready. My car has over 111,000 miles & I have my car serviced. He has always kept me informed as to work needed to be done, price & when it would be ready. My car has over 111,000 miles & I have had no trouble with it. More

Prices for repair are extemely high compared to other Nissan Dealerships. The dealer is not concerned with their prices but will work with you IF YOU COMPLAIN! So they unethical until someone catches the Nissan Dealerships. The dealer is not concerned with their prices but will work with you IF YOU COMPLAIN! So they unethical until someone catches them. This dealership has a horrible reputation in Clarksville, TN. I called Nissan and they told me that their dealerships are locally owned and they set their own pricing. I am happy to know that Nissan throws you to the wolves after your purchase. I will never buy another Nissan product again. I own a 2008 Nissan Versa and have already had to do repair work on parts. There is so much competition in the car industry, I am ready to move on. More

I recently purchased a Nissan Murano from another state and location. I took the Murano to Mathews Nissan to have a minor belt sqweaking fixed but while there told them to go ahead and check the engine for and location. I took the Murano to Mathews Nissan to have a minor belt sqweaking fixed but while there told them to go ahead and check the engine for leaks...since it was still under the dealership I purchased the vehicle warranty. Well the tech tells me there is oil everywhere...and the valve cover gaskets need replacing. Soo I pay for the work...and thirty days later my engine LOCKS! And they say they are NOT responsible... If I was a mechanic then maybe I could pinpoint exactly where they dropped the ball...but I'm not. And I trusted that taking my Nissan to a "Nissan" service center would be the best choice... I was wrong!!!! The estimate to replace the engine is $11,450...my loan of only two months I am in is $11,500 a total loss that insurance doesn't cover. Yea, I found a used engine for $4,920...thanks I'll guess I'll just pull that out of the sky. Someone's negligence has caused me a lot of pain. I am a soldier at Fort Campbell that has been taken advantage of because it's more convenient for Harold Mathews Nissan to say "We're not responsible". THANK YOU FOR SUPPORTING OUR TROOPS...NOT SO MUCH!!!!! More

i was told my car was sold to me at a certain price over the phone and then things just changed when the y faxed my paper work to my bank they even took my creditcard down as the down payment until i got th the phone and then things just changed when the y faxed my paper work to my bank they even took my creditcard down as the down payment until i got there. but then things changed thank god i didn't drive all the way upthere which was 3 hrs away. i really wanted to buy that car from them but i think they just told me what i wanted oto hear and that is not fair. een though i am not from their i would have done business with them continously if didn't have such a bad experience. they even had the nerve to ask for my credit card num More

I live in Clarksville and was Going too buy from here, But when dealing with these people, It was like watching a Pinky and the brain cartoon skit they are there to rip off the gerneral public and mostly But when dealing with these people, It was like watching a Pinky and the brain cartoon skit they are there to rip off the gerneral public and mostly rip off the GI's from Ft. Campbell enwhich the post commander should place this dealership on banned List, I bought My car at Action Nissan Nashville If I were you I would do the same, next since I live in Clarksville It is easier too go here then nashville, to get my car fixed. they had too order a part for my car okay not what i wanted too hear but I waited 1wk then 2wks I called they tell me its on back order okay 3rd wk I called again well its on back order I cant tell when it will get here so Im thinking I got extended warranty on this car what the xxxx did I pay fo I call nissan consumer Affairs they call back 2 days later saying they never ordered the part. Stay AWAY FROM CLARKSVILLE NISSAN More