Matt Burne Honda - Service Center

Very helpful and efficient Recommended having inspection done at same time as recall . Saved me a trip. Very friendly. I felt I was fairly and honestly treated. Thank you. Recommended having inspection done at same time as recall . Saved me a trip. Very friendly. I felt I was fairly and honestly treated. Thank you. More

Professional, quick, & easy I called the Service Department two days before I could go in with a description of my issue: my car repeatedly failed to start. It was diagnosed over I called the Service Department two days before I could go in with a description of my issue: my car repeatedly failed to start. It was diagnosed over the phone as most probably needing a new battery. Because I was away, I needed to get my car jumped each time I needed to drive it, which was extremely inconvenient. I asked if I could call when I was leaving to give an hour’s notice of my arrival, and Egon said that would be fine! Thank you! More

Matt Burne service is awesome !!! This is the best service dept that I've ever used. !!!! The service managers, Jack and Egon, are the very best.. The service people are very knowleg This is the best service dept that I've ever used. !!!! The service managers, Jack and Egon, are the very best.. The service people are very knowlegeble, fast, efficient !!! More

Emergency call When my car suddenly started making a horrible noise, they told me to bring it right in. I was expecting to have to wait a long time since it wasn’t When my car suddenly started making a horrible noise, they told me to bring it right in. I was expecting to have to wait a long time since it wasn’t scheduled service. It turned out to be a minor problem and I was out of there in just over an hour with the problems completely resolved. The service manager was extremely nice and in doing a routine check just because I was there, they found my air filters also needed replacing. It was a very pleasant experience all the way around. More

Great as always It is always a great and easy experience at Burne Honda. The staff is always friendly and helpful and there are never any issues. Always the best!! It is always a great and easy experience at Burne Honda. The staff is always friendly and helpful and there are never any issues. Always the best!! More

Great service and great people. My wife and I service both of our Honda vehicles at Matt Burne Honda, and have always found the people and service to be great. My wife and I service both of our Honda vehicles at Matt Burne Honda, and have always found the people and service to be great. More

Service is Great I really like getting my service done at Matt Burne Honda. I feel that it is very individualized, they do not give you a buzzer like some of the bigg I really like getting my service done at Matt Burne Honda. I feel that it is very individualized, they do not give you a buzzer like some of the bigger dealers in the area. When your car is ready they come and get you by name. When the mechanics realized I needed another part, Egon told me they had to order another part, and that when I came down the next time, I could bring my vehicle down at my convenience. When I came back, the technicians actually replaced the entire roof panel to ensure that I would never have an issue with the part, even though I only needed a small portion of the part replaced. I felt that this really was a testament to their service and dedication to their customers. More

Professional and friendly The staff is always helpful and friendly. They explain everything to you and they make you aware of any upcoming things, such as the need for new tir The staff is always helpful and friendly. They explain everything to you and they make you aware of any upcoming things, such as the need for new tires, that will have to be attended to in the future. More

Replace battery My car wouldn't start but then after work I was lucky to get it started so I drove directly to Matt Burne Honda to leave it. I did not have an appoint My car wouldn't start but then after work I was lucky to get it started so I drove directly to Matt Burne Honda to leave it. I did not have an appointment but the next morning they checked it out and sure enough had to replace the battery and called me that it was done. More

Oil Change Service I scheduled an oil change and when I dropped my car off they scheduled me for a service costing around $200 without my knowledge. If I had not asked I scheduled an oil change and when I dropped my car off they scheduled me for a service costing around $200 without my knowledge. If I had not asked for them to rotate my tires along with the oil change I would have not been told about the extra service. This is a deceptive practice and should not happen in such a reputable dealership. More