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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,930 Reviews

2,930 Reviews of Matt Burne Honda - Service Center

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September 03, 2018

fuel injectors people in the service department are great. my problem happened on vacation made a call to jack munley he said no problem he will get me in asap More

by mark44star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jack munley
Sep 04, 2018 -

Matt Burne Honda responded

Happy to help!!

September 03, 2018

Excellent service. I was greeted professionally. All services were explained to me. I was told that it would be long wait but it was not that long of a wait. Would high More

by MONALISA7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 04, 2018 -

Matt Burne Honda responded

Thank you so much for the recommendation!

September 03, 2018

On time service Friendly and knowledgeable staff. Work was done on time for a good price. Waiting area had refreshments and was very clean. Staff provided updates wh More

by TGRESKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Trygar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Sep 04, 2018 -

Matt Burne Honda responded

Glad you had a good experience at Matt Burne Honda!

September 01, 2018

very quick service and good review of my vehicle Egan is a great employee and has given my odysy excellant service. He has worked with me many times in the past , to make sure I was pleased with the More

by PUFFNSPOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan
Sep 04, 2018 -

Matt Burne Honda responded

Thank you for your positive feedback!

September 01, 2018

Excellent service as always. Service team is great to work with and very knowledgeable. Egan has been very helpful in getting my car in for an appointment, explaining what needs More

by Katie H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan, Don and the Service Team
Sep 04, 2018 -

Matt Burne Honda responded

Thank you so much for your loyalty and for your recommendation!

August 31, 2018

Service was, as always, excellent Receptionist was friendly and informative. My vehicle was finished when I asked for it. When I called to see if it was ready the people were very help More

by JOSH2415BEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not aware of names
Aug 31, 2018 -

Matt Burne Honda responded

That's great! Thank you!

August 31, 2018

great staff Always great work and on time, also excellent staff. Fair prices on both service and parts. Clean waiting area. You can see that management trains al More

by HUGO1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all service staff
Aug 31, 2018 -

Matt Burne Honda responded

Thank you!

August 29, 2018

Burne Honda is the best Burne Honda is great to deal. Knowledgeable sales people and very friendly Easy to work with service department personnel are very knowledgeable More

by IODINE7258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layna Schrader, Tom Carey, Mike Churi
Aug 31, 2018 -

Matt Burne Honda responded

Thank you!!

August 29, 2018

Oil Change Always quick and easy-Morgan Green is a great team member! Always in and out with no problems. they fit me in quickly, even though I called last minut More

by KEVIN.J.STANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
Aug 31, 2018 -

Matt Burne Honda responded

Glad to hear it..thank you!

August 29, 2018

Great Service Department Friendly and competent managers efficiently ensure that all work is done expeditiously. They treat me like family. I will always be assured that I wil More

by COLRSCOOPER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Matt Burne Honda responded

That's great...thank you!

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