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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.6
72 Reviews

72 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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May 16, 2024

Dan and Jerry Trotter ultimately resolved the issues in servicing my Jeep Wrangler created by Matt. A one or two day repair action turned into a week and multiple trips for me to the dealership. Manual More

by brodskyw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Trotter
May 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Brodskyw, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 04, 2024

They try to give their customers the best possible service they can at the best price they can. More

by Gary K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
May 07, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Gary, Thank you for the 5 Star Review and your business!

May 03, 2024

Everybody was very courteous and informative. And washing my car was a very unexpected bonus. Thank you! More

by judycarpenter799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
May 07, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

May 03, 2024

Great people good service and they stand behind the work that they do would recommend too any one that needs service More

by dvery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Dvery, Thank you for the 5 Star Review and your business!

April 17, 2024

Every time I have my vehicle serviced it is quick and affordable ! Matthews is always fair priced ! More

by micaelafelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher, George Brunette, Tyler Hosier
Apr 18, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

April 15, 2024

Very good,right on time service . Every one I talked to was very nice.Will be there again ! More

by jsmith120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gregory
Apr 18, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

April 08, 2024

Job well done, Jerry did an excellent job in getting me the best service and the best price possible! More

by pwalker5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter
Apr 10, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We’re so glad to hear you had a great experience with Jerry! Thank you for your business and the great review!

March 25, 2024

They did a very good job. They asked me about the truck and what is happening with it. They tried to get it to do but couldn't get it. More

by magenter69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gregory 5Star
Mar 27, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

February 20, 2024

Salesman Mike, and Sales Manager Tom are the best! A great experience buying two vehicles from them. Service Department could use improvement in communication with customers. We had to keep calling th More

by jabsconklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kosty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the great review and your business! We're glad to hear Tom and the Service Department continue to take great care of you. If there is anything more we can do to ensure your future experiences are even better, please don't hesitate to reach out and let us know how.

February 06, 2024

Best place around! Always accommodating and able to get my vehicle in when needed. Great service and communication. More

by rexwalter1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lake, George Brunette, Zach Benedict
Feb 27, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for choosing Matthews CDJR! We appreciate your business and the perfect review!

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