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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.6
72 Reviews

72 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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June 19, 2023

job well done. Work was done to exceed expectations. i would recommend Matthews to anyone. More

by walkerpauld
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

Oct 24, 2023 -

walkerpauld responded

Job well done

June 13, 2023

Jerry was great, and did an excellent job. Very satisfied. Highly recommend him. Thank you! More

by ptd95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 02, 2023

everyone there does a GREAT job, Service was quick in and out, very professional team More

by thebaker6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

Jun 26, 2023 -

thebaker6 responded

great quick and knowledgeable

May 30, 2023

Everyone was VERY helpful. I have had Jeeps all my life and was so glad when a Jeep dealer moved into our area. Amanda and Dan and the gentleman that sits between very, very More

by wwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher, George Brunette, Zach Benedict, Tyler Hosier, Amanda Van Cott
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

May 26, 2023

Everything was done on time and efficiently. Will definitely be bringing my jeep vehicle back. More

by milliepwink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter , George Brunette, Zach Benedict
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

May 19, 2023

Always fast and promised service! Excellent customer service! Never disappointing! Take care of all your needs! More

by bonefish277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for your business and the great review!

May 19, 2023

Very happy with my service, he was very professional & answered my questions. Provided timely updates in my car was neat and clean when it was returned to me. More

by debrab961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for your business and the great review!

May 17, 2023

bought a new car in new york and had free pa inspection they took me right in and did very timely More

by rjssugarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're so glad to hear you had a great experience with us! We appreciate your business and the great review!

May 16, 2023

Great people from sales to service will answer any questions and will do whatever it takes to make you happy More

by clarkjreeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher, George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're so glad to hear you had a great experience with us! We appreciate your business and the great review!

May 16, 2023

Very bad didn't put antifreeze in truck. Truck overheated on the way home. Told me it needed a transfer case and it ended up just being u joints My wife's suv they left the oil filter loos More

by Chris Wodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Chris- We apologize for your recent experience and want to assure you that this is not acceptable. At your earliest convenience please reach out to General Manager, Pete Coppola who would like to discuss. 570-860-2444.

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