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Matthews Ford
Norwich, NY
222 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 222 reviews
January 07, 2026
I have had only excellent experiences with Matthews Ford! Thank you for your assistance and interest in making that happen! Thank you for your assistance and interest in making that happen! More
by mdedrick
Verified Customer
January 06, 2026
We have always been. Uncomfortable dealing with big dealerships Mike made it seem so easy very polite not pushy at all let us make our decisions on our own. It was a ple Uncomfortable dealing with big dealerships Mike made it seem so easy very polite not pushy at all let us make our decisions on our own. It was a pleasure working with everyone More
by sscott32
December 21, 2025
Excellent service and accommodating! Rhamses saw what I wanted, and helped make it happen! Thorough in explaining everything and attentive to my individual needs. Second purchase through Rhamses saw what I wanted, and helped make it happen! Thorough in explaining everything and attentive to my individual needs. Second purchase through Matthew’s and still recommend! More
by Bryboy1776
Employees Worked With
December 21, 2025
All the folks I interacted with at Matthews were professional, pleasant and knowledgeable. They answered my questions directly and without pressure. I would be happy to work with them again. professional, pleasant and knowledgeable. They answered my questions directly and without pressure. I would be happy to work with them again. More
by David G
December 17, 2025
Rhamses was a person great and very easy person to work with thanks for everything with thanks for everything More
by wjshep87
December 17, 2025
Ramseys was very helpful I have sent my father my brother and my friend here and they all had a great time working with him and they all left in a brand new vehicle and my friend here and they all had a great time working with him and they all left in a brand new vehicle More
by Northroptimmy801
December 17, 2025
Ramsey gave Great assistance kept me updated and got me in my truck as soon as he could . Best salesman in that whole dealership for sure 👍 in my truck as soon as he could . Best salesman in that whole dealership for sure 👍 More
by brendangina2004
December 17, 2025
Very pleasant to work with, no pressure by sales representatives. I would really recommend Matthew's to anyone. representatives. I would really recommend Matthew's to anyone. More
by lparksy
Employees Worked With
December 13, 2025
Rhamses was the best. All around great guy. Made the process so easy. Fantastic salesman! All around great guy. Made the process so easy. Fantastic salesman! More
by ethanmazzarella
December 12, 2025
Buying my Bronco with Ramses was a great experience. He went above and beyond, explained everything clearly, and was very knowledgeable throughout the entire process. The whole experience was smooth and He went above and beyond, explained everything clearly, and was very knowledgeable throughout the entire process. The whole experience was smooth and stress free from start to finish. I highly recommend that if anyone is looking to buy a new or used car, go see Ramses at Matthews Ford in Norwich. He will definitely take care of you, and you will not be disappointed. More
by Paintersspotconnect
