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Matthews Ford

Norwich, NY

4.9
222 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away. We look forward to serving you soon!
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175 E Main St.

Norwich, NY

13815

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Showing 222 reviews

January 07, 2026

I have had only excellent experiences with Matthews Ford! Thank you for your assistance and interest in making that happen! More

by mdedrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Matthews Ford responded

Hi- Thank you for shopping with Matthews Auto! We’re happy to know you had a smooth and stress-free experience. Have a great day!

January 06, 2026

We have always been. Uncomfortable dealing with big dealerships Mike made it seem so easy very polite not pushy at all let us make our decisions on our own. It was a ple More

by sscott32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Matthews Ford responded

Hi - We’re so glad to hear that your experience with Mike was a great one. Congratulations and welcome to the Matthews Auto family!

December 21, 2025

Excellent service and accommodating! Rhamses saw what I wanted, and helped make it happen! Thorough in explaining everything and attentive to my individual needs. Second purchase through More

by Bryboy1776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhamses Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your new vehicle! We're delighted to hear about your positive experience with Rhamses. We appreciate your kind words and look forward to serving you again in the future.

December 21, 2025

All the folks I interacted with at Matthews were professional, pleasant and knowledgeable. They answered my questions directly and without pressure. I would be happy to work with them again. More

by David G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhamses Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Matthews Ford responded

Hi David- Thank you for sharing your positive experience with us at Matthews Ford. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

December 17, 2025

Rhamses was a person great and very easy person to work with thanks for everything More

by wjshep87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhamses Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Matthews Ford responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2025

Ramseys was very helpful I have sent my father my brother and my friend here and they all had a great time working with him and they all left in a brand new vehicle More

by Northroptimmy801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhamses Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Matthews Ford responded

Hi- Thank you for sharing your positive experience with us at Matthews Ford. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

December 17, 2025

Ramsey gave Great assistance kept me updated and got me in my truck as soon as he could . Best salesman in that whole dealership for sure 👍 More

by brendangina2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhamses Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Matthews Ford responded

Hi Brendan- Thank you for choosing Matthews Ford for your new vehicle! We're delighted to hear about your positive experience with Rhamses. We appreciate your kind words and look forward to serving you again in the future.

December 17, 2025

Very pleasant to work with, no pressure by sales representatives. I would really recommend Matthew's to anyone. More

by lparksy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhamses Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Matthews Ford responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

December 13, 2025

Rhamses was the best. All around great guy. Made the process so easy. Fantastic salesman! More

by ethanmazzarella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhamses Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Matthews Ford responded

Hi Ethan- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2025

Buying my Bronco with Ramses was a great experience. He went above and beyond, explained everything clearly, and was very knowledgeable throughout the entire process. The whole experience was smooth and More

by Paintersspotconnect
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhamses Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Ramses. Congratulations on your new vehicle! We appreciate your kind words.

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