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Matthews Ford
Norwich, NY
174 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 174 reviews
May 23, 2025
Ramsey rent a above and beyond to help me get the truck i was looking for was looking for More
by tobimoore993
Verified Customer
May 23, 2025
I was treated great. Mike Grant was wonderful. Answers all my question. Great place to deal with. Thank you Mike Grant was wonderful. Answers all my question. Great place to deal with. Thank you More
by ashcraft64
May 23, 2025
Prompt attention given to our request because what we were looking for was not on dealership lot. were looking for was not on dealership lot. More
by ckgillette
May 10, 2025
Very friendly and easy to speak to regarding questions about the different vehicles sold. Definitely gonna be stopping in again soon. about the different vehicles sold. Definitely gonna be stopping in again soon. More
by ZacaharyW
Employees Worked With
May 06, 2025
Great dealership Great sales man I really had a great experience with this dealership thanks to rich experience with this dealership thanks to rich More
by devint
Employees Worked With
May 05, 2025
We were happy with our experience with Ramseys. He was knowledgeable, friendly and listened attentively to our questions. He answered us in a way that we understood! We recommended him to a friend He was knowledgeable, friendly and listened attentively to our questions. He answered us in a way that we understood! We recommended him to a friend and would buy from him again! Thank you! More
by Happy Escape Owner
Employees Worked With
April 18, 2025
I enjoyed doing business with Ramsey and Matthews Ford. I've bought three vehicles from Matthews and wouldn't hesitate to buy another. My only disappointment is the vehicle came with only one key and I've bought three vehicles from Matthews and wouldn't hesitate to buy another. My only disappointment is the vehicle came with only one key and Matthews wants $320 to make a duplicate. Two keys should be included with a Ford vehicle only one year old bought From a Ford dealer.. I never would have thought to ask how many keys are included. That said I still view them as a top ranked dealer with my full trust and confidence. They have an excellent service department and I have all my servicing done there. . More
by MATTGROSS
April 18, 2025
Mark and Rich in sales have been excellent to work with, even with my special circumstances. When waiting around the other salesmen are friendly and engage in conversation. I appreciate the service depart even with my special circumstances. When waiting around the other salesmen are friendly and engage in conversation. I appreciate the service department there, everyone is friendly and easy to talk with. I appreciate DJ's honesty with me, especially during frustrating times. More
by lee48
April 17, 2025
Vehicle meets expectations. Buying wasn't as easy as it could have been. I told the salesman what I wanted. He didn't take me seriously at first. 4 days later the Vehicle w Buying wasn't as easy as it could have been. I told the salesman what I wanted. He didn't take me seriously at first. 4 days later the Vehicle was delivered to us through a dealer swap. More
by a.demun
