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Matthews GM Center - Service Center

Vestal, NY

4.8
340 Reviews

340 Reviews of Matthews GM Center - Service Center

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August 20, 2024

jim rodgers is a very nice guy! he always explains everything that my truck needs and will show me pictures. the other day when i was in i mentioned that i didnt get a chance to st More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Matthews GM Center responded

Hi Gary, Jimmy is a great guy! We're glad to hear he was able to feed you and take great care of you! Thank you for choosing Matthews for all your service needs.

August 19, 2024

Paul did a really good job with handling the sale of my truck. Excellent service. More

by MAHLONESH
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Matthews GM Center responded

Congratulations on your new ride and thank you for choosing Matthews! We're pleased to hear Paul took great care of you.

August 09, 2024

Jim and his associates do a great job and get me in and out in a timely fashion More

by bharmon4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know the unrated guys
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Aug 09, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Jim & Our Team at Matthews GM Center! Thank you for your business and the great review!

August 05, 2024

Thank you for the fast and friendly service. We will be buying our next truck there too. More

by JGUDITIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Vallely
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Aug 08, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

July 03, 2024

The service representative is very helpful and knowledgeable. The service department was clean and nice. More

by baum97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Matthews GM Center responded

Hi baum97. Thank you for the 5 Star Review and your business!

June 29, 2024

Excellent service! Timely, friendly and fine on time. Always kept me up to date. Nice to pick up a clean car. Prices definitely better than the dealership in Scranton. More

by Gmac2281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Matthews GM Center responded

Hi Gmac2281, Thank you for choosing Matthews GM Center for your recent service! We appreciate the 5 Star review and your business.

June 20, 2024

Always excellent service and always a welcoming crew of advisors. Have been a loyal customer for many years. More

by cjgriff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich
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Jun 24, 2024 -

Matthews GM Center responded

Hi cjgriff2, Thank you for choosing Matthews GM Center for your recent service visit! We appreciate the 5 Star Review!

June 18, 2024

I liked the ease of use but I asked for the car to be NYS inspected and the center console came back broken. I wrote a complaint and nobody has reached out to me.. very disappointed. More

by BOUGH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Matthews GM Center responded

Hello, we are sorry to here about the issue with your last service appointment, when you have the time can you please call the store 607-798-8000 and ask for Mike Ryder our service Director or Adam Crawford our General sales manager we would like to go over what happened. We are here to assist you in knowing Matthews will help in anyway. Look forward to talking with you !

June 18, 2024

Very satisfy with the service. Everyone is very friendly and courteous. Purchased 3 vehicles from Mathews. More

by LPCABCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich
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Jun 19, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

June 17, 2024

Rob has been taking great care of us for the past ten years. We have been very satisfied with Matthews auto. More

by Audioi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Matthews GM Center responded

Hi Audioi, We're so glad you had a great experience with Rob at Matthews GM Center! We appreciate the 5 Star Review and your business!

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