Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
266 Reviews of Matthews Import Center / Subaru / Kia - Service Center
As always, service was great and our service advisor Wayne Truesdale never fails us! He and his team are always ready to take care of our auto needs. Matthews stays high in customer service in our opini Wayne Truesdale never fails us! He and his team are always ready to take care of our auto needs. Matthews stays high in customer service in our opinion. More
Everyone very friendly and helpful hope problem is resolved had to bring car back several times with same issue apparently common issue with certain Subarus and the CVT transmission. resolved had to bring car back several times with same issue apparently common issue with certain Subarus and the CVT transmission. More
Matthews import center is the best from sales to service the team is A+++++++ THEY ARE THE BEST the team is A+++++++ THEY ARE THE BEST More
I was a walk in at 830 am. They told me they were short handed but would squeeze me in so I waited. At 115 pm. They took my car in but said we can not do the oil change beca They told me they were short handed but would squeeze me in so I waited. At 115 pm. They took my car in but said we can not do the oil change because parts was closed. I asked why since my car was there since 830 you could not have my filter to do a oil change and they only reported parts closed at once. And then he added we stare late to service you vehicle. Well I guess your not going to service it since you have no filter because you failed to look ahead but a little bit. This was a total waste of my entire morning and nothing was accomplished. This was such a poor service and I never have a intention of returning to Mathew’s again. More
Marissa has always taken good care of our vehicles. She is very knowledgeable and always a pleasure to deal with. We will always trust Marissa and Tyler with our vehicles service. She is very knowledgeable and always a pleasure to deal with. We will always trust Marissa and Tyler with our vehicles service. More
Helpful, professional and quick are what I would say about my visit this past time. about my visit this past time. More
Great service and pretty fast this time. I waited less than an hour. Michele was awesome as usual. Thanks I waited less than an hour. Michele was awesome as usual. Thanks More
I always have been satisfied with my experience at Matthews. Jamal explained the service performed in a very clear way making sure I understood what took place Matthews. Jamal explained the service performed in a very clear way making sure I understood what took place More