Matthews Import Center / Subaru / Kia - Service Center
Vestal, NY
265 Reviews of Matthews Import Center / Subaru / Kia - Service Center
This was an excellent experience. First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered unde First, all the employees I come in contact with a proactively friendly and courteous. My car was seen on time, and they found an issue covered under warranty to fix that I was unaware of. So, my car’s in even better condition, and the work was done in a timely manner. While I was about to leave, I saw an employee outside looking like he was leaving for the day get up and run to open the door for an elderly customer. Very nice. More
They made the process of buy a car very easy. Everything was taken care of for me. Everything was taken care of for me. More
excellent staff and business, especially Joe Vaughan in service, he is always very attentive and professional service, he is always very attentive and professional More
Customer service at express isn’t friendly and they don’t care about your car care about your car More
Customer service was very good. Kept me updated on my vehicle. Would recommend to others Kept me updated on my vehicle. Would recommend to others More
Everybody is so pleasant to talk to and take care of what I need done in a reasonable time I need done in a reasonable time More
second car purchased at the dealership with Rob. Easy transaction. good experience with both cars and service department is best Easy transaction. good experience with both cars and service department is best More
I enjoy my trips to Matthew's for service. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. The employees all seem very friendly. Service is prompt. The wait area is comfortable and pleasant. The snacks and drinks make the wait nicer too. More
Wonderful friendly professional people who took the time to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. to answer all our questions. They were not pushy and gave us time to think about any decisions we had to make. More
Never disappointed! ! Everyone is kind and informative Always on time Excellent service and never a complaint ! Everyone is kind and informative Always on time Excellent service and never a complaint More