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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
704 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 704 reviews

October 21, 2025

Excellence in all deptments - PROBLEM - was outside of your area - Insurance Carrier issues. Jeremy connected me with a company to carry all necessary coverages and improving the coverage of Home & Auto. More

by thallfm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 20, 2025

Service was excellent. I had good communication with the department, and all task were completed. More

by srw47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2025

Jared always takes good care of me. Is always a pleasure to deal with for both my vehicles More

by dorianhowardjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, service dept
Oct 20, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2025

Service was fast, affordable, and friendly. I am so glad I brought my vehicle here for repairs and maintenance. The mechanics know what they are doing and I feel safer in my car now. I really a More

by arlatchm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 13, 2025

Just bought an Acadia, had an oil leak and having to take it back for the 2nd time to fix said oil leak that wasn't fixed the first time. More

by mlb_1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

Easy dealing, friendly and the process was straightforward. Adam made the interactions smooth and helped when I had questions. Thanks! More

by isshinryu38
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 09, 2025

The team was prompt, straight-forward, and courteous. I wasn't happy about the price of repairs, but it was for a catalytic converter replacement, so I knew going in that it would be expensive, so that's More

by darth_gouki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember their names, I'm sorry. Whole team was excellent though!
Oct 20, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2025

Overall excellent experience, I was nptified of price immediately upon diagnosis. The only issue was the time it took to get an appt, took over 2 weeks to get in More

by REVIRONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember the gentlemans name that I dealt with
Oct 07, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 30, 2025

This is the second time buying a car from here. The first time was in 2011 I bought a new Suzuki and my grand-daughter is still driving it. So...both times good service with friendliness and know More

by jgaruto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for choosing Matthews on the Parkway for your new vehicle! We're delighted to hear about your positive experience with our team. We appreciate your kind words and look forward to serving you again in the future.

September 19, 2025

Always friendly and quick with the service that is needed. Thanks again for the work. More

by Jizzslinger69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 22, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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