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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
715 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 715 reviews

November 21, 2025

I’m always satisfied with the quality of the work that is provided by the dealership. More

by enniso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

Working with Adam on the recent purchase of my VW Taos was a pleasant experience. Unfortunately, Matthews didn't have a Taos configured with the features I wanted, but I found one online at another dealer More

by grego_1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for choosing Matthews Volkswagen for your new vehicle! We're delighted to hear about your positive experience with Adam. We appreciate your kind words and look forward to serving you again in the future.

November 17, 2025

Very poor customer service skills and everything is a guessing game god for bid if you actually do you job .. I will never buy a car from them again and ill never take my car back there for any repairs More

by vanhousentiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris from the parts department and the whole desk that sit there . , Mike Goff
Nov 18, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

November 17, 2025

Everything was completed on a timely manner and the team was very easy to work with. More

by jmdubrava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 14, 2025

Very good deal, got what we wanted, had a little trouble with the app hook to car but that turned out OK. Best experience I had liaising a a car. More

by BVRBOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your positive experience with us at Matthews. We are delighted to hear about the smooth transaction and the dedication of our team. We appreciate your trust and look forward to serving you again.

November 13, 2025

Caring, amazing, respectful knowledge, most of all understanding through full God blessing to me at hard time ,its holidays seasonal, didn't try to take advantage of me Mrs. Trish,aswellmrs bamb More

by yeneesmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Blaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 12, 2025

The gentleman that helped me with my inspection and oil change was extremely kind, efficient and helpful. My experience was well above expectations. (I think it was Brian?) More

by akelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 11, 2025

As always, service was completed in a timely fashion. All Matthews people were friendly and helpful. More

by gkgeneva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 08, 2025

I had a great experience with the purchase of my new Taos. Adam Barnes was very helpful with every step of the transaction. Overall, a very positive experience and I would definitely recommend Matthews More

by grego_1007
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2025

Excellent service - pleasant waiting area - coffee and doughnuts (on doughnut day) popcorn available, too! Easy to deal and communicate with all. More

by missy3061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Salisbury
Nov 11, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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