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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.7
557 Reviews
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 557 reviews

September 03, 2023

Jim Morse and his team have always been there for me when I buy a new vehicle. This is my 6th car purchased from Planet Pre-owned. It certainly won't be the last. More

by tgwardyak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Morse
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your continued business!

August 30, 2023

Great customer experience and very helpful made the process very easy buying a new car More

by connieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 30, 2023

Friendly, down to earth staff, the tour of the dealership was unexpected and appreciated, Sales Manager went the extra mile. More

by DHerman_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Richardson, Ms. Fletcher
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 22, 2023

Knowledgeable. Upfront and honest. Very personable and easy to work with. I Would highly recommend him. More

by Catatonk607
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 22, 2023

Very smooth transaction and very happy with the purchase. Would recommend to anyone interested in VW More

by Simon Thorpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

I always get great service at Matthews On the Parkway, Inc. People are knowledgeable and helpful. More

by dfletcher5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

This is the second review I have been emailed. I still have the same poor rating. I worked with Cory, Cory was very professional to me, the Dealership is at fault here, On 8/7 I left my 2016 Mits More

by willysrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
Aug 22, 2023 -

willysrod responded

Steve Monk from Matthews Mitsubishi did in fact touch base with me regarding the review I left on August 21, 2023. He offered me my next lube and oil service at no charge, This will help offset the large bill I received, for service work done . Thank you to Steve Monk, John

August 15, 2023

Prompt with getting me in fast with an appointment, quickly done, better selections for complimentary options would be nice More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and are glad that overall you had a good experience with us. We will work on more complimentary options.

August 14, 2023

Asked if I was being helped as soon as I walked in service area. Explained solution to me. Kept me informed. More

by tdupre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 03, 2023

Began car shopping end of 2022 with no luck. Met with Mike Goff in March of 2023 with no prospects pending. Mike listened to my wants in a vehicle and mentioned and explained the Mirage which I More

by ericf_hike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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