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Matthews Mitsubishi Planet PreOwned
Vestal , NY
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 583 reviews
November 30, 2023
Only been dealing with Matthews for about a year now and feel confident in their abilities to meet my needs. Employees are courteous and knowledgeable in what they do. feel confident in their abilities to meet my needs. Employees are courteous and knowledgeable in what they do. More
by tgramata
Verified Customer
November 29, 2023
The dealership is very clean, has very friendly and knowledgeable employees, also excellent service department!, including a comfortable place to wait for your vehicle. knowledgeable employees, also excellent service department!, including a comfortable place to wait for your vehicle. More
by bmonkey1008
November 25, 2023
Everything went great. I’m excited to make in time payments and re finance in a year as my payments are high. I’m very please with the service TBS team game me I’m excited to make in time payments and re finance in a year as my payments are high. I’m very please with the service TBS team game me More
by cfbean60
November 24, 2023
Overall excellent but can become busy so staff are overwhelmed. All handled well but ideally could use larger team. overwhelmed. All handled well but ideally could use larger team. More
by geneseto
Employees Worked With
November 23, 2023
Great job … fast and friendly. Would highly recommend for service when needed. Also made appointment quick. Would highly recommend for service when needed. Also made appointment quick. More
by BRANDALL75
Employees Worked With
November 21, 2023
The sales person I dealt with did a lot to get me approved however once I got the car home and looked it over closely I feel they should have knocked odd a little bit of money simply because of all o approved however once I got the car home and looked it over closely I feel they should have knocked odd a little bit of money simply because of all of the dents and missing paint I found on the outside of the car. In addition, the car didn’t come with a spare tire or a jack. More
by bmcphrm
Employees Worked With
November 20, 2023
Jeremy Jackson and the dealership treated me so well, fair trade in value, the financing process was awesome, I’ve purchased several cars with the help of Jeremy Jackson ( an asset to the dealership) and fair trade in value, the financing process was awesome, I’ve purchased several cars with the help of Jeremy Jackson ( an asset to the dealership) and a shout out to Devon O’Brien who started the process of my latest car purchase. More
by estampfler33
November 09, 2023
So easy! ! In and out with no issues!! Easy scheduling too...couldn't have made it any better! ! In and out with no issues!! Easy scheduling too...couldn't have made it any better! More
by rhassett
Employees Worked With
November 08, 2023
Every person in the service department has always been kind & patient with me. I would recommend Matthews service department for any service on any make of auto they own. kind & patient with me. I would recommend Matthews service department for any service on any make of auto they own. More
by jmurphy80
Employees Worked With
Corey
November 06, 2023
Made it easy to purchase a car. All the details were put in front of me. All the details were put in front of me. More
by Tguil2
