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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.7
557 Reviews
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 557 reviews

August 03, 2023

My paperwork said a 23 point inspection was completed but I had to fill my tires after the appointment. One tire was at 27 and should’ve been at 36. The other 3 tires were much closer to target psi but still More

by ANNALEESEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No,no
July 25, 2023

Your service writer, Korey, kept in touch with me daily during a lengthy recall on my VW ID4, and arranged for a loaner vehicle. The recall was completed with no issues. I was well taken care of! More

by george@gloria.us
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews to service your vehicle. We appreciate your review and look forward to serving you again soon!

July 19, 2023

Excellent service changing my oil, tire rotation, and finding I needed new brakes. My new brakes are working great. Service was fast. More

by mystic031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 14, 2023

I thought the experience was great. Did have one issue but they fixed it. Definitely will be going back. More

by burhanstyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isiah brooks
Jul 20, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 09, 2023

We only used the service department, but they were fantastic. Especially Korey. Called me with updates every step of the way, and every time he said he would. More

by ajoanis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey - service
Jul 10, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

June 30, 2023

Devon did a great job explaining everything and accommodating our schedule to coordinate and make picking up our new car easy. This is our second purchase from Matthews Auto and both purchases were More

by 82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

June 30, 2023

They were very courteous and helpful. The salesman was very detail oriented and made the process go smoothly and quickly. All the vehicles on the lot were nice. More

by mariecrandall123
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 30, 2023

Everyone was very friendly and helpful. The application and leasing process was simple and easy. More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your review of our Team at Matthews! We truly appreciate your business. Have a great day!

June 17, 2023

They were able to find me the vehicle I wanted in the color I wanted. And I love the vehicle. Awesome salesman, Andy. He made sure we were happy with our purchase. He was fast and professional. Thank you More

by shannon.putano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Richardson
Jun 26, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 16, 2023

Very easy straight forward process to purchase a new vehicle , they make the entire process stress free More

by Moore_barryBarry Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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