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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
284 Reviews

284 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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August 11, 2025

As always; car maintenance was performed. Communication between Service was excellent. Invoice was explained.and rep led me to cashier More

by wdahlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 04, 2025

This was the second time I had a wonderful experience working with Jeremy Jackson. He helped me find the perfect fit. Sean Judge was able to find me an incredible interest rate as well. I am thankful for More

by CARLAMG
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 04, 2025

Was great to work with the service team at Matthews on the Parkway. Thank you John More

by JCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 28, 2025

Great Service, quick - Gave me video of what is likely to be needed in the future More

by tnunan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 23, 2025

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by KLINJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for your excellent rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

I always have had a pleasant experience with any and all communications, no matter the circumstances. More

by JENA.PASQUALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
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Jul 21, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi Jena- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 13, 2025

It is a pleasant place to have your vehicle serviced and to shop for vehicles. More

by alans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your positive experience with us at Matthews. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

June 30, 2025

Everyone at the dealership was very friendly and accommodating. My vehicle looked wonderful when I picked it up. More

by beverlypatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2025

I really appreciate this dealership. When one employee lied to get the sale, the Manager stepped in and gave me his word that he would take care of me when I needed it. That manager Ji More

by Smiles629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
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Jul 07, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 27, 2025

Did a great job as usual and at a resonable price. A very competent staff. More

by smithguitarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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