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Matthews Nissan - Service Center

Vestal, NY

4.9
688 Reviews

688 Reviews of Matthews Nissan - Service Center

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March 04, 2024

The staff is knowledgeable and very helpful regarding vehicle maintenance. My car is in good hands at Matthew's More

by marenag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sprague
Mar 08, 2024 -

Matthews Nissan responded

Hello, Thank you for the 5 Star Review and your business!

February 26, 2024

Had brake issues but got right on it to make it right. Thank you for this. More

by scharfensteinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 23, 2024

Tonya works to make sure the proper service is arranged and keeps you posted on progress and results. Is professional and friendly. More

by Pete Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Perrault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Van Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 23, 2024

All employees seem to go above and beyond in the service dept . Matt ,Andrea,Tom(ride to Oakdale Mall) Tonya who checked with the warrenty for coverage and Cindy at the checkout desk! More

by CINDILEEE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 16, 2024

Customer service is excellent and very professional. I am satisfied and I will always take my car to Mathew Nissan. highly recommended. More

by maryac77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 13, 2024

Love this Dealership! Have worked with them for 2 decades. They always have been honest, professional, courteous and really easy to work with. Tonya is awesome. She is alw More

by JARNOLD362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your continued business and the great review!

February 12, 2024

The service I had was thorough and professional, the experience was pleasant and friendly . I issues More

by atombasc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review! If there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

February 09, 2024

The service center was great as usual and very helpful. always easy to deal with More

by frankslack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wakefield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review! If there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

February 03, 2024

I have never done an unannounced surprise service, but for pre-scheduled services they sure seem top notch with a quick efficient courteous in-and-out appointment. More

by markpellerito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 01, 2024

Had a recall on my vehicle. Service got me in, got the part, and got it installed in a short time frame. More

by dditch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!