Matthews Nissan - Service Center

NYS inspection The service Dept always works with me to get me in at my convenience. We have developed a friendly relationship over 16 years! I feel that the service The service Dept always works with me to get me in at my convenience. We have developed a friendly relationship over 16 years! I feel that the service I receive here is top notch. More

Professional, Thorough and Personable Auto Servicing Serafini Servicing Center has been my auto servicing automatic-go-to ever since I discovered Nissan autos (over 10 years). They offer superior profes Serafini Servicing Center has been my auto servicing automatic-go-to ever since I discovered Nissan autos (over 10 years). They offer superior professional, personable and efficient treatment of me and my autos. I couldn’t ask for more of anything. Don’t ever change a thing. More

Professional, Timely and As Promised MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look fo MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look forward to working together again. More

Great customer service The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice, water, coffee, tea, snacks and homemade cookies as well as tv makes the wait time pass quickly. The customer service is top notch. More

Cabin heater inoperable When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he should run some tests first and found it was a typical problem with a simple solution and only cost $40. Made me very happy!! More

Warranty Service In order to fix the part they had to cannibalize a new vehicle in the lot to get me able to make my weekend trip. Great Job. In order to fix the part they had to cannibalize a new vehicle in the lot to get me able to make my weekend trip. Great Job. More

Truck service I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you! More

Professional, on time as always. Friendly, knowledgeable staff. Been a customer for 28 years. Never been disappointed. Pleasant waiting area. Convenient location for me and good ho Friendly, knowledgeable staff. Been a customer for 28 years. Never been disappointed. Pleasant waiting area. Convenient location for me and good hours. Always willing to work with me. More

Good appt. My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but gettin My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but getting tired of loosing the car for the day. I made an appt and spent about 70 minutes there fro an oil change and tire rotation. More

Car feels new again! The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal. More