Maxwell Ford

Always a great experience! Andrew is very knowledgeable and thorough. Service wait times aren’t too bad. Andrew is very knowledgeable and thorough. Service wait times aren’t too bad. More

Shaff treated me like a valued customer. He asked the right questions and listened to my replies. He made sure that I got what I needed and wanted. He asked the right questions and listened to my replies. He made sure that I got what I needed and wanted. More

I found an F150 online at this dealership and asked if it was still available. Eddie contacted me by text, email and a phone call letting me know it was available and he pulled the keys until I arrived. it was still available. Eddie contacted me by text, email and a phone call letting me know it was available and he pulled the keys until I arrived. I test drove it liked it and of course haggling on my trade in and everything went smooth. It was a pleasure working with Eddie and he bought me & my wife tacos. More

My Service Advisor saved the day and personally drove the 5 star rating. She did a great job, keeping me informed, was ready to offer options as needed if it was going to be an extended service appointment, 5 star rating. She did a great job, keeping me informed, was ready to offer options as needed if it was going to be an extended service appointment, and took care of getting the vehicle delivered back to me. After a shaky start which proved your call center was clueless, she was able to pick up the pieces and build trust that you would be able to service my truck. Your call center is beyond clueless. After explaining I had a message saying to check the charging system the person asked if express would be able to check that. I asked her how I would know that so she put me on hold came back and said they couldn’t. She literally asked me multiple times which service agent I would like and I repeatedly told her I had never been there before. If not for Jackie, I would not return to Maxwell , but Jackie made me a satisfied customer. More