Maxx Autos Plus

Friendly and helpful, answered all questions and worked to get me the terms I wanted. Rachelle was honest and Friendly. And continued to help with information I needed as I am an over the road driver and to get me the terms I wanted. Rachelle was honest and Friendly. And continued to help with information I needed as I am an over the road driver and am not always around to get information. More

I recently bought a car here and i regret buying...Do not buy from them!! They will rip you off!! I do NOT Recommend them... buy from them!! They will rip you off!! I do NOT Recommend them... More

I was shopping for a specific car and was frustrated after having no luck, and even having the vehicle I was looking at sold. I came to Maxx’s and I finally was taken seriously (especially for the car I after having no luck, and even having the vehicle I was looking at sold. I came to Maxx’s and I finally was taken seriously (especially for the car I wanted) but they didn’t have the vehicle on the lot. They were kind enough and helped me find the car I wanted, and were efficient, and knowledgable in the whole process. Glad I waited, and didn’t settle for a different car! More

STAY AWAY!!!! BUYER BEWARE!!!!! ATTENTION!!!!!! IF I COULD CHOOSE ZERO STARS I WOULD!!!!!! First off, the car I was looking at is kind of a hard find. It was a 2007 Volkswagen ATTENTION!!!!!! IF I COULD CHOOSE ZERO STARS I WOULD!!!!!! First off, the car I was looking at is kind of a hard find. It was a 2007 Volkswagen Passat Wagon 3.6L 4-motion silver with black leather interior in very clean condition. When I first got there it wouldn't even start, completely dead battery! So right then and there I had a bad taste in my mouth. Finally got it jumpstarted and took it for a drive. Then Check engine light came on after we got back to lot but was still was running fine. I KNEW THEN THEY HAD CLEARED THE FAULT CODES ON THE CAR!!! Then come to find out that the rear drivers door does not open from the outside. This is kind of a common issue with certain year Volkswagens. You would think they would fix these issues before selling to a customer! I still made the purchase after getting $1000 off the purchase price And putting in writing to fix the cam sensor and the door. On the way home from the Lot the car went into limp mode when my wife was driving it because of Another fault code EPC. I ran a Vagcom code reader which is specific Fault/ Code reader for VW/AUDI on it when I got home and it came up cam position sensor. I should've walked away but I really wanted that car and I have owned a lots of Volkswagens in my life and knew that I could fix these issues. But if you are NOT somewhat a mechanic or CAN NOT work on cars this could be a very bad purchase for someone. Because dealer costs for these fixing is $$$$$$$$. The most horrible customer service I ever dealt with. No emails returned, no phone calls returned, NOTHING!!!! Now the HID Headlight burnt out and is a $350 fix at a shop which I'm gonna take care of. This is a WARNING TO YOU FUTURE BUYERS!!!! I was going to take the car back to have them work on it, BUT I DECIDED NOT TO BECAUSE THEY JUST PROVED TO ME HOW INCOMPETENT AND DISLOYAL THEY ARE TO THEIR CUSTOMERS AND FUTURE CUSTOMERS!!!!!!! ONLY WHEN I POST THIS REVIEW THEY ARE TRYING TO CALL ME, SORRY BUT I DONT WORK LIKE THAT!!!! IM FIXING THE ISSUES ON MY OWN BUYERS BEWARE!!!!!!!!!!!! THEY DONT KNOW WHAT THE xxxx THEY ARE DOING!!! All they know is how to sell cars and that's why they will always remain small I have yet to find a car lot that is all about customer service and selling you a great car so you will be a repeat customer. THIS IS A WARNING!!!!! STAY AWAY FROM MAXX AUTOS PLUS on River Road!!!!! More

Worst Customer Service Around I purchased my dream car from them with one problem that was told to be fixed under contract. 2 months later, they still wont call back and keep givin I purchased my dream car from them with one problem that was told to be fixed under contract. 2 months later, they still wont call back and keep giving us the run around. I've been patient and have been giving them the benefit of the doubt but when they tell you to take it to the shop to get fixed and then all of a sudden dont wanna answer their phones to pay, then counr me out. They dont care about their customers at all. I wouldnt recommend them even if they were the last dealership left. More

Love my Honda Pilot! After searching online for a Honda Pilot for a few months we found the one at Maxx Autos that was exactly what we were looking for. We did some resear After searching online for a Honda Pilot for a few months we found the one at Maxx Autos that was exactly what we were looking for. We did some research on the dealership and after seeing that they had many great reviews we decided to go check it out. Glad we did because everything from the beginning to end was exactly as other reviewers has experienced. Shawn Sanders was great to work with and made the experience fun. Would highly reccomend this place if your looking for a good car and great prices. We love our Pilot :) More

Great job! Todd was great. Made a commitment to make sure I got the vehicle perfect for me and my needs. I make many trips to Olympia for my mom but also wanted Todd was great. Made a commitment to make sure I got the vehicle perfect for me and my needs. I make many trips to Olympia for my mom but also wanted something that fit my personality, and being able to take the whole family with grandkids on a trip together is great. More

Friendly, awesome We had been trying to find a Rav4 all day and had test driven a crappy one earlier in the day from this shady used car place in Lynnwood. We were exha We had been trying to find a Rav4 all day and had test driven a crappy one earlier in the day from this shady used car place in Lynnwood. We were exhausted and found the one at Maxx was still available after making 4 phone calls on other Rav4s listed on Craigslist that had already been sold. We drove down to Puyallup and found the Rav4 they had was in excellent shape for being 10 years old. After being on the road all day, my toddler was tired and starting to lose her patience with the car search. The Maxx guys turned on cartoons just for her on the big tv, gave her a leftover hotdog from a car wash event they had earlier in the day and let her rummage through the crayons and coloring books they had on hand. Our salesman was Jeff who is the friendliest guy you'll ever meet. We had a really great car buying experience there and we love our new-to-us Rav4. More

Not Your Typical Pusher Salesman Refreshingly honest about the car. The dealership genuinely wanted me to walk away a satisfied customer - I definitely am. They were also very helpful Refreshingly honest about the car. The dealership genuinely wanted me to walk away a satisfied customer - I definitely am. They were also very helpful in securing me a loan. More

Super friendly and honest staff Shawn and Jeff were so helpful. Bob in financing was super nice as well. We came in to look at a different vehicle, that they'd just sold. BUT they ma Shawn and Jeff were so helpful. Bob in financing was super nice as well. We came in to look at a different vehicle, that they'd just sold. BUT they made us a deal on another vehicle, and We're still totally happy. Really I'd totally recommend them to anyone. More