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Mazda Lakeland
Lakeland, FL
348 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 348 reviews
August 04, 2025
Austin and team were great! Was the best experience buying a car. Will definitely be go back for another vehicle. Thank you all; keep up hard work! Was the best experience buying a car. Will definitely be go back for another vehicle. Thank you all; keep up hard work! More
by monterocesar28
Employees Worked With
Austin, Keith
July 26, 2025
It was a pleasure working with Lakeland Mazda. I have least several Mazda at different dealerships and Lakeland was by far the best experience. I have least several Mazda at different dealerships and Lakeland was by far the best experience. More
by Vinnyfl99
Employees Worked With
Vincent Lopez
July 18, 2025
Amazing time at the dealership. They let me take my time to make the correct decision. Second time buying a car from the same Mazda. They let me take my time to make the correct decision. Second time buying a car from the same Mazda. More
by pachecoluis18
Employees Worked With
Brian Jefferson
June 14, 2025
I just like their business model, no nonsense, fair value for the vehicle, fair value for the trade-in, no horseplay. for the vehicle, fair value for the trade-in, no horseplay. More
by TERRIEMORRISON
Employees Worked With
Brian salesman, and the finance gentleman name I do not recall
May 28, 2025
Purchased a 2025 CX5. Value of trade in vehicle was top of expected range. Sales person (Brian Rosario) was quite helpful and explained the features in a manner we could f Value of trade in vehicle was top of expected range. Sales person (Brian Rosario) was quite helpful and explained the features in a manner we could follow. Good overall experience. More
by JAM
Employees Worked With
Brian Rosario, Juan Morell
May 21, 2025
The dealership as a whole is great. The sales staff to the service writers are wonderful. However I think they need to work on communication. I went in for service to my steering wheel The sales staff to the service writers are wonderful. However I think they need to work on communication. I went in for service to my steering wheel being off centered and wanted that fixed air in my tires and for my freon to be checked. Instead what I got was the steering wheel not fixed because all they did was a wheel alignment they didn’t check or put air in my tires because my low air in 3 of my tires light came on one as low as 28psi and instead of checking the freon I got a video on how to operate my AC unit. And got charged $150.00 for absolutely nothing. I will not be bringing my car to this dealership anymore for service I will find another Mazda dealership to take my car to be worked on. It’s a shame because everything else about my experience there was awesome. More
by Dee
Employees Worked With
Not sure
