Mazda Lakeland

Efficient, courteous service. Good communication between the service advisor and the customer including video of the work or diagnosis. Good communication between the service advisor and the customer including video of the work or diagnosis. More

Always a pleasure taking my Mazda in for service! ! My representative was amazing, everything is clean, coffee and snacks included and I’m never waiting for more than what was expected!! Great locati ! My representative was amazing, everything is clean, coffee and snacks included and I’m never waiting for more than what was expected!! Great location and wonderful staff!! A++ More

I had an appointment for an oil change. It took three hours. When I checked in the service writer scrolled through the screens, I initialed the screens. Total was to be $119. Three hours la It took three hours. When I checked in the service writer scrolled through the screens, I initialed the screens. Total was to be $119. Three hours later when car was ready the cost was $135. I asked what that included. He said tire rotation and oil change. I said I never authorized tire rotation, I have new tires with lifetime rotation free. He said at the time appt was booked it also included tire rotation. I did not book a tire rotation and I booked the appt with the person who checked me out. I was the person that booked the appt and he was the person I booked it with. Last oil change my husband took my car there. It took him over 2 1/2 hour as well. He was furious. My warranty will be over by the next oil change due. I will NOT be back. More

Mazda of Lakeland is more than just a dealership. It’s a welcoming red carpet into the Mazda family and brand. These guys will take care of you, answer any and all questions honestly, follow up with It’s a welcoming red carpet into the Mazda family and brand. These guys will take care of you, answer any and all questions honestly, follow up with you after your purchase and help you in any way they can. My sales specialist (Nelson Gomez) and finance specialist (Julio Gonzalez) were both extremely professional and a pleasure to interface with during the buying process. Looking forward to any trips I have to make back to my dealer for subsequent visits so we can all nerd out about our Mazdas. More

Very pleased with the service and the entire service crew!!! Would definitely bring my Mazda to Lakeland Mazda! crew!!! Would definitely bring my Mazda to Lakeland Mazda! More

My husband and I were very pleased with our experience with the Mazda Lakeland staff. From the moment we walked in the door, we felt comfortable and taken care of. This was by far the best experience pu with the Mazda Lakeland staff. From the moment we walked in the door, we felt comfortable and taken care of. This was by far the best experience purchasing a vehicle we ever had in almost 40 years. Angela Stone, our sales professional, was super and exceeded our expectations. Austin and Aleena were incredibly helpful. The entire process was delightful in fact, because of these three. I highly recommend working with Mazda Lakeland. More

Efficient Comfortable Prompt Trustworthy Friendly Th at about sums it up. Happy with my experience there. at about sums it up. Happy with my experience there. More

So kind, so friendly and very easy process! Thank you for handling all process at my new car purchase. I loved my Mazda by the way :) Nelson, Caleb, Austin and Financing guy all were so kin Thank you for handling all process at my new car purchase. I loved my Mazda by the way :) Nelson, Caleb, Austin and Financing guy all were so kind and nice to me. More

Antoine Hardy was a great salesperson and was able to work with us and get us a great deal on a CX-30 that we were truly very happy with. work with us and get us a great deal on a CX-30 that we were truly very happy with. More

Nemer was fantastic to work with. He kept me updated via text, send a video of progress of my car, and was very knowledgeable. Great experience! He kept me updated via text, send a video of progress of my car, and was very knowledgeable. Great experience! More