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Mazda of Elk Grove
Elk Grove, CA
5,177 Reviews
Established in 2012. We have over 4,000 positive customer reviews online that prove we care about our clientele.
We are the only Sacramento area Mazda dealer that includes a 10 year/100,000 mile limited powertrain warranty with the purchase of every new Mazda we sell.
Additionally, as part of our exclusive 10-Point Value Guarantee, we are the only local dealer to include lifetime complimentary car washes with every vehicle we sell, new and pre-owned.
We invite you to come see for yourself why we say, "Expect More!" at Mazda of Elk Grove.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,177 reviews
December 08, 2015
Best experience buying a car...ever! I have been on the buyer's end on many occasions, this is the best experience buying car I have had by far. I inquired with the dealership the day be I have been on the buyer's end on many occasions, this is the best experience buying car I have had by far. I inquired with the dealership the day before on the following day I was in there By 8:30am and I was out with my vehicle by 11am. More
by shunny2015
Employees Worked With
Steven Khuu
Helpful December 08, 2015
Superior Everything was superlative. Including the install of the mirror we ordered at the time of our purchase. I think I have said it all. I am done. Everything was superlative. Including the install of the mirror we ordered at the time of our purchase. I think I have said it all. I am done. More
by Gary lentsch
Employees Worked With
Rachel Smolich, Steve Wray
December 08, 2015
Impressive! A great experience in all respects. Outstanding service and professionalism. Rachel Smolich, our internet sales person, was incredible and responsive A great experience in all respects. Outstanding service and professionalism. Rachel Smolich, our internet sales person, was incredible and responsive leading up to our purchase and the day of our purchase. More
by Mark Servis
Employees Worked With
Rachel Smolich
December 08, 2015
Great experience I must say I was please with they way they help me get a car.my credit was bad due to bankrupt and I had no money for a down payment but Matt Heinrich I must say I was please with they way they help me get a car.my credit was bad due to bankrupt and I had no money for a down payment but Matt Heinrich made it happen with little down and great car . I wen to other car dealerships and got due to my credit but he did everything he can due to my situation. More
by Lbd014
Employees Worked With
Matt Heidrich
December 08, 2015
Car prep issues As far as sales, it was a good experience. Jaik sold us our second Mazda and did a great job. The car's preparation had issues. There were several are As far as sales, it was a good experience. Jaik sold us our second Mazda and did a great job. The car's preparation had issues. There were several areas where there were gum marks not removed before leaving the dealership I noticed. The car was taken back to have the areas addressed. The next day when I went to wax the car I noticed more spots that I had to clay bar to remove. Also, the rear license plate bracket holes were drilled incorrectly initially. The wrong preset drill locations were selected, these were for another countries plates. So there are two additional holes drilled into the bumper for no reason. I believe it should eventually be covered by the permanent plate but still not what I expect on a new car preparation. More
by Ceeslee
December 08, 2015
Best Experience in car Buying purchased another car in this dealership and it was the best experience ever. Not planning to buy a car that day but with the good convincing of Jaik, purchased another car in this dealership and it was the best experience ever. Not planning to buy a car that day but with the good convincing of Jaik, and the good deals they gave, i bought a car for my wife. will surely recommend this dealership always with family and friends. More
by WaltzPazky
Employees Worked With
December 08, 2015
Best Experience So Far! This being my 17th car purchase in my lifetime, have to say it's been the easiest!! Garrett even came and picked me up when I didn't have a ride to This being my 17th car purchase in my lifetime, have to say it's been the easiest!! Garrett even came and picked me up when I didn't have a ride to the dealership!! More
by Mooselady
December 07, 2015
It was okay. . I was very unsatisfied when I first got the car there were multiple thing wrong with the car I bought for instance the window would stay up unless I . I was very unsatisfied when I first got the car there were multiple thing wrong with the car I bought for instance the window would stay up unless I locked it, the CD player doesn't work the ash tray lighter doesn't work but most Impotantly the horn or anything on the steering wheel didn't work I was also promised from Nissan that I would get GAP at not extra charge which was never compromised and the car was very filthy but I had to rush to work after and couldn't talk to the manager when I did have time to contact the store I was brushed off and never called back until a month later one of the managers contacted me and insisted that I bring my car in to be fixed and cleaned. When I first found the problem and was dusted off like I was just a profit I wouldn't have ever recommended some one to this shop. But as of today I would definitely recommend this shop EJ, Kyle, and Anthony helped me out on getting an appointment to fix the problems on my car and were very friendly they went the extra mile so I wouldn't feel like I was being robbed by a dealership I am very happy they reached out to me fixed and redetailed my car! Thank you so much Mazda you guys are great! More
by AzaleaTillman
Employees Worked With
Anthony Triggs, Kyle Clauson, Steve Nguyen, EJ Delano
December 07, 2015
Terrific experience! I identified a car they had listed online. After discussing it with Fritz on the phone and online, I traveled from out of state to buy it. The car was I identified a car they had listed online. After discussing it with Fritz on the phone and online, I traveled from out of state to buy it. The car was exactly as described, the buying experience was quick and pleasant (no hidden charges!), everyone was pleasant and all questions were answered. I only rgret living too far away to take advantage of their service department! More
by Ryan
Employees Worked With
Steve Wray, Fritz Roepke
December 07, 2015
Great vehicle buying experience I was very glad that I took the time to purchase my new vehicle from Mazda of Elk Grove, every one I came into contact with were very friendly, knowle I was very glad that I took the time to purchase my new vehicle from Mazda of Elk Grove, every one I came into contact with were very friendly, knowledgeable and helpful. Also the area was very well kept. More
by rasta4u
Employees Worked With
Ratish Singh
