Mazda of Fort Myers

The dealership has been attentive to our needs. Pleasant and courteous service every time we have been there. Pleasant and courteous service every time we have been there. More

Working with Cassidy is always a pleasure. She makes everything very easy and I look forward working with her in the future. She makes everything very easy and I look forward working with her in the future. More

Brought my car in for a warranty check and an oil change. Mazda did a great job in keeping me informed, and taking care of the work in a timely manner. Highly recommend! Mazda did a great job in keeping me informed, and taking care of the work in a timely manner. Highly recommend! More

Brought my car in for its second service I can’t tell you how comfortable at ease they make you feel they give you a video of your service, which I thought was very cool and my service advisor was awesome. how comfortable at ease they make you feel they give you a video of your service, which I thought was very cool and my service advisor was awesome. More

Don't believe any of the advertises on their website. I got a before taxes out the door price by Sales Manager Michael Seaver who was aware I live 50 miles away. When I arrived at the dealership he was g I got a before taxes out the door price by Sales Manager Michael Seaver who was aware I live 50 miles away. When I arrived at the dealership he was gone, they had assigned a salesperson to wait for me (not sure about his name) who brought a Preferred trim and tried to educate me into believing that it was a higher trim than the quoted CX5 Premium. After we drove a Premium trim and they appraised my trade in, the salesperson presented me with numbers that were $5000 (without taxes) over the "out the door" price sent to me. When I showed him the printed offer and the sales manager's email, he stated "there is no way we can do those". After the tactical trips to consult with the "manager" (whom I never got to meet or see), he came back with and offer that showed the promised OTD price but added dealer fees of around $2600 in total plus tax. I explained to him that those $ 2600 in fees were already included in the deductions sent to me by his "sales manager". The initial trade in offer was $3500 bellow KBB's value obtained from their website, so forget about the advertised "$5000 more for your trade", unless they mean $5000 or more than what you would get at the farmers market". After another trip to consult with the manager, the salesperson came back with the numbers corrected but somehow my trade in value had dropped $3000 and out the door I went. The next morning, I emailed the sales manager, and through several very polite emails, he brushed off the situation, never recognizing the deceiving tactics utilized by he and his team. The next day I received a call from the assistant to the general manager to inquire about my experience. I told him everything that happened. He said he was going to inform the general manager. The following day, I receive a call from sales trying to get me to visit the dealership for some special offer they supposedly had. I believe I have a better idea now on why they have so many available vehicles. More

Very knowledgeable and keep me apprised as they do the work. Very timely service, need to keep the windshield replacement people out! work. Very timely service, need to keep the windshield replacement people out! More

Entire team was excellent to work with. No high pressure tactics at all. Will not hesitate to recommend product or dealership. No high pressure tactics at all. Will not hesitate to recommend product or dealership. More

Alex very knowledgeable. Hike kept us updated on where we were in the process. He also a very nice person. I think his name is Joe (I think that is his name) the finance man Hike kept us updated on where we were in the process. He also a very nice person. I think his name is Joe (I think that is his name) the finance manager worked very hard to get me in the car. His name isn’t in your sales department list. More

I had an all-around, pleasant experience, from start to finish. Illeana, my sales person was great. She was not pushy and very helpful. She answered my questions and concerns and had the process of trad finish. Illeana, my sales person was great. She was not pushy and very helpful. She answered my questions and concerns and had the process of trading in and purchasing, made very simple for me. The finance person, Joe, was also great. He was helpful and quick with the financing and signing process. The deal I received was fair; I was happy with my trade value and the price on the vehicle I purchased. I will recommend to others an will look here again, first, on my next auto purchase. More

Her customer service was excellent. I will definitely ask for her in the future. She made to keep me updated on the service. I will definitely ask for her in the future. She made to keep me updated on the service. More