Mazda of Fort Walton Beach

Took off work to have work done at one time. Waited a week for GPS system to be ordered, wrong one sent. Having problem w/ driver seat back going down on its own, told I was probably hitting button wh week for GPS system to be ordered, wrong one sent. Having problem w/ driver seat back going down on its own, told I was probably hitting button when getting out...come to find out this is a common problem with this car. New switch has been ordered. Will now have to lose another day of work or rent a car at my expense to get to work, not happy with that. More

I truly appreciate the care and time Rick gave to me and my children. He is a valuable asset to Quality Imports! Thank you so much! my children. He is a valuable asset to Quality Imports! Thank you so much! More

Very friendly and knowledgeable. They knew exactly what to do to my car, that was very comforting to me! Job well done! They finished my car in under an hour as well. to do to my car, that was very comforting to me! Job well done! They finished my car in under an hour as well. More

I needed my car serviced quickly because I'm headed home for a funeral in North Carolina. As always, my Mazda service crew rose to the challenge and got it done. This is typical of my Mazda service exp home for a funeral in North Carolina. As always, my Mazda service crew rose to the challenge and got it done. This is typical of my Mazda service experience and the reason why I've been coming here since 2007. They set the bar really high. More

I took my car into service because when I purchased it I was told the Bluetooth voice commands weren't working correctly. After a couple service visits and days without my car, the service team told me I wa was told the Bluetooth voice commands weren't working correctly. After a couple service visits and days without my car, the service team told me I was simply using the wrong commands although I was using the commands that I was told to use at the day of purchase. The service team also didn't realize they were the wrong commands because they got as far as completely replacing the microphone and Bluetooth system before they realized the issue wasn't the system at all. That being said, they were very helpful and friendly in my visits, just not very knowledgeable on the system. More

I appreciated the efficiency and open communication from the start and I appreciated Nathan's customer service. Im glad I decided to take my car to the professionals and not just the neighborhood garage bc the start and I appreciated Nathan's customer service. Im glad I decided to take my car to the professionals and not just the neighborhood garage bc I know I wouldn't have come out with the same results! More

Very nice dealership!! I was pleasednwith thenwork they did and how fast the work was done! I would recommend this to anyone and will come back did and how fast the work was done! I would recommend this to anyone and will come back More

This was my first visit to Quality Imports overall good experience. Fast service, the ASM was very thorough. Will use service again in the future! experience. Fast service, the ASM was very thorough. Will use service again in the future! More

I had an engine warning light on my way to work. Took the car in that morning and analysis was done early afternoon. I received a price quote and I had new coils by late afternoon. Great same day servi the car in that morning and analysis was done early afternoon. I received a price quote and I had new coils by late afternoon. Great same day service! Much appreciated! Can't say I loved the price but service was great and I love my Mazda RX More

When I called to schedule service the representative was very pleasant and was able to set the appointment at my convenience. Upon my arrival I was quickly greeted and after discussing my needs my vehicle w very pleasant and was able to set the appointment at my convenience. Upon my arrival I was quickly greeted and after discussing my needs my vehicle was taken to be serviced. The service was performed within a reasonable amount of time. My service order, specs, and recommendations were clearly explained to me. I would certainly recommend Quality Mazda. More