Mazda of New Rochelle - Service Center
New Rochelle, NY
122 Reviews of Mazda of New Rochelle - Service Center
Amanda leads an amazing service team and is always eager to help. One of the many things I appreciate about Amanda is how she explains why a repair is needed, as well as the tradeoffs. In the my most recent to help. One of the many things I appreciate about Amanda is how she explains why a repair is needed, as well as the tradeoffs. In the my most recent visit, I bumped into Georgia A, who manages the sales department. What I enjoyed about Georgia was her focus on developing her people, her willingness to strike up a conversation (even though I wasn't there to purchase anything), and the attention to providing a great coffee machine experience for those waiting for service to complete their work. That attention to experience said a lot. Great job, Team Mazda of New Rochelle! More
I am very pleased by the outstanding service I recieved. I would certainly recommend to everyone. I would certainly recommend to everyone. More
The service department personnel are pleasant, professional, polite and honest. My service experience was seamless. I was in and out in a very reasonable amount of time. . professional, polite and honest. My service experience was seamless. I was in and out in a very reasonable amount of time. . More
The service was great, didn’t have to wait too long for my car to be serviced. Ms. Amanda was patient and helpful with teaching me how to use some features in my car. my car to be serviced. Ms. Amanda was patient and helpful with teaching me how to use some features in my car. More
As l have been saying this is my favorite dealership, They never turn you away, and they always get the job done. Make sure you are satisfied before you leave the facility.. They never turn you away, and they always get the job done. Make sure you are satisfied before you leave the facility.. More
Terrible service, don’t respond to phone calls and my car sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats whe sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats when I purchased the car but never delivered, I brought that up when the car in for repairs and they replaced only the front mats (they shipped me the others) The service needed light was on when I picked the car up from service and the video they sent me to go over the car check had music blaring so I could not hear a thing. I bought two cars from this dealer but never again! Ever More