Mazda of North Miami
Miami , FL
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1,047 Reviews of Mazda of North Miami
What seemed good can put a bad taste in your mouth fast. I live over 2 hours away! The only reason I even looked that far was truecar,(truelly a few minutes to see what dealers are asking) I checked with 3 d I live over 2 hours away! The only reason I even looked that far was truecar,(truelly a few minutes to see what dealers are asking) I checked with 3 dealers and they were the second best price. So most of my transaction was e-mail, text and a lot of telephone calls. On the phone they sounded great! which is the main reason I went with them over the local dealer which were jerks when they saw a young couple with a baby. We jumped around a few cars to get to our Mazda 3. Once we were settled, The delivery was set for Thursday, but for random reasons it went to Friday, then Friday night until the actual delivery which was Saturday.Before, the delivery I noticed a few missing things in the invoice. The cargo net and wheel locks which aren't that big of a thing, when I called they said they would be delivered with the car. Of course, they didn't come delivery man said first thing on Monday. The delivery price was $300 incase you are interested. Long story short it took then over 2 months to deliver them and I can't even use the cargo net because apparently the hatchback also needed the hooks, which no one ever mentioned. Why not mentioned that when the cargo net was mentioned? On a side note don't ever look at the truecar price after the sale. They dropped the price $350 with in hours, and to paraphrase the management 'it is what it is". If I had to do it again, I wouldn't. More
Responsive to my requests and willing to work with me to identify my needs. Follow up from initial online contact was much appreciated. Managed everything professionally and efficiently. identify my needs. Follow up from initial online contact was much appreciated. Managed everything professionally and efficiently. More
the dealership experience overall was very good, the staff was very pleasant and really knew their stuff when it came to the ins and outs of the car. staff was very pleasant and really knew their stuff when it came to the ins and outs of the car. More
The Entire Lease was Easy, Quick and a Pleasure. I WILL The Entire Lease was Easy, Quick and a Pleasure. I WILL RETURN TO LEHMAN Mazda and use ANDREW TAYLOR for my next Purchase. I will allso reccoment t The Entire Lease was Easy, Quick and a Pleasure. I WILL RETURN TO LEHMAN Mazda and use ANDREW TAYLOR for my next Purchase. I will allso reccoment to my friends More
My search for a new car started several weeks ago. After taking a firsthand look at several crossover vehicles and researching important factors like mileage and safety ratings, my wife and I decided to go taking a firsthand look at several crossover vehicles and researching important factors like mileage and safety ratings, my wife and I decided to go with the Mazda CX-5 Touring. The next step was the daunting task of visiting dealerships and negotiating. Just the thought of visiting different dealerships turned us off since a visit to any showroom usually consists of high pressure sales and bait and switch tactics. So we decided to try a different approach and we used an online tool to requests quotes from several local Mazda dealerships. Robert Kesser from Lehman Mazda was the first person to contact me via phone and email. Throughout the process, Rob was by far the most responsive salesperson. He answered all of my questions in a very professional, patient and courteous manner. I never felt any pressure and he never played any games. In an industry full of overly aggressive salesman looking out only for their pockets, Robert's honest approach was absolutely refreshing. He was always more than willing to negotiate in our favor and kept pushing to drop our price. The more I interacted with him, the more I realized that he wasn't just another car salesman. All in all, we worked with about 6 or 7 dealers throughout South Florida and Lehman Mazda kept coming back with very competitive prices. But what really sold us was their top notch customer service. Keep in mind that when you're buying a new car, you're also "buying" into a new partnership. Having said that, we're very happy and incredibly satisfied that we bought from Lehman. I also need to thank Al Silva. In Rob's absence, he stepped in right away to answer all of my questions and address my concerns. Again, no games, no pressure, no confusing salesman speak. Al is a straight-up guy that is out to change the mindset at car dealerships. He's doing an amazing job. Lastly, thanks to Raul Rovira. The dealership was closed for the day and he stayed over one hour later to calmly review some of the features and cool gadgets of our new vehicle. That's the kind of service that made buying at Lehman Mazda the best car purchasing decision we ever made. If you're looking for a Mazda, save yourself the trouble and go straight to Lehman. Ask for Rob Kesser or Al Silva and I promise that you won't be disappointed! We absolutely love our CX5! More
And thanks to Bruce Rosenberg for providing a VIP buying experience. — at Lehman Mazda. This is our forth vehicle from this dealership and we are very happy with this make and model. experience. — at Lehman Mazda. This is our forth vehicle from this dealership and we are very happy with this make and model. More
First time buying a vehicle from Lehman and based on treatment received (made me feel welcomed) and prize of car, I would recommend this dealer to everyone. treatment received (made me feel welcomed) and prize of car, I would recommend this dealer to everyone. More
My overall experience at Lehman Mazda was excellent. Albert Garver was very helpful and detailed oriented.. He understood what I was looking for and was considerate with the price range. Albert Garver was very helpful and detailed oriented.. He understood what I was looking for and was considerate with the price range. More
After contacting several local Mazda dealers, I went with Lehman Mazda. Sam Velasquez was very helpful as an internet consultant, giving be an amazing deal on a 2013 Mazda 3, which was special-ordered from a Lehman Mazda. Sam Velasquez was very helpful as an internet consultant, giving be an amazing deal on a 2013 Mazda 3, which was special-ordered from another dealer since they did not have the specific trim I was dead-set on. The only reason I cannot honestly give this dealer's service a five-star rating is they made an error in the order of my car, ordering a sedan instead of a hatchback. They gave me a loaner in the interim, and were very apologetic, offering to deliver the hatchback 100 miles to Miami to exchange. However, I am confident that this is a rare mistake. This dealer even worked with my credit union for financing without hassling me: a huge concern for me, since other local dealers wouldn't even offer deals if I did not finance with them. He truly wanted me to love my first car buying experience. Sam Velasquez is the definition of what an internet sales consultant should be, and I highly recommend his service if you are considering purchasing a Mazda in the South Florida area. More