Mazda of Stockton

Bill Miller made our purchase seamless and easy. We traveled from N. NV to purchase here because the dealership gave us a great price and maintained their word through our communications. They never tr traveled from N. NV to purchase here because the dealership gave us a great price and maintained their word through our communications. They never tried to add on fees or charges and provided accurate information. We have purchased many new cars but have never had a pleasant experience no matter how much research and communication we have done before hand. This one was. Thank you Bill. More

Bill Miller did an excellent job finding me car to fill my needs, and quoted me a excellent price of $1500 below invoice including my loyalty incentive; unfortunately the sales supervisor did not prepare t my needs, and quoted me a excellent price of $1500 below invoice including my loyalty incentive; unfortunately the sales supervisor did not prepare the sales contract correctly to reflect this discount and kept telling me that it was correct, even though I could tell it was incorrect. I showed the email from Mr. Miller to me offering the $1500 net discount, and the sales supervisor and sales manager told me they could not honor this deal. I ultimately agreed to split the difference slightly in my favor ($1300 under invoice) after discussion with the sales manager. My relatively positive answers reflect Mr. Miller's efforts, my negative answers reflect the incorrect handling of the purchase contract and price agreement by the rest of the staff. I am adding an addendum 01/05/13 and have revised my ratings given above; Mike Castrucci, the Sales Manager for Mazda of Stockton, read my initial review above and as an act of good faith, graciously informed me I would be credited the $200 difference between the final sales price and the initially offered price with a $200 credit on the same day $329 purchase at employee discount (thoughtfully extended by Bill Miller) of accessories for my CX-5. He also informed me that the sales staff operating procedures and policies will be revised so that misunderstandings on sales price do not occur again. With such improvements implemented and in place, I would recommend this dealership. More

All of the sales staff were very helpfull. They found the car that I wanted and I was able to drive off the lot with it within the day. All of the feathures of the car were discussed with me and all the pape car that I wanted and I was able to drive off the lot with it within the day. All of the feathures of the car were discussed with me and all the paperwork was done quickly. They did not try to sell me unwanted items or pressure me into unwanted warrenties. More