Mazda of Wesley Chapel

Mazda of Wesley Chapel
26944 Wesley Chapel Boulevard
Wesley Chapel, Florida 33544
(813) 995-6200

Manufacturer: Mazda


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Twenty-Four Month Rating: 4.9/5
31 Reviews
Mazda of Wesley Chapel

Overall Score: 5 Star Rating4.9



About Mazda of Wesley Chapel
Certified: Mazda of Wesley Chapel
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mazda of Wesley Chapel has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Bfischel
4/4/2012 9:25:17 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John, Shawn, Robert, Kelly, finance.

My Review of Mazda of Wesley Chapel:
An awesome.dealership filled with well trained naturally friendly associates, led by an ownership team that clearly understands their customer needs. No hassles - just guidance, no pressure - just support, no games - just straight answers. In 50 years of car buying, nothing prior came close to this experience, and as a plus this ownership team has the Hyundai operation next door.

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Trevorsa22
3/9/2012 11:30:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kelly Plumer

My Review of Mazda of Wesley Chapel:
Well where to start....my wife and I went to Wesley Chapel Honda a few days ago and got approved for a newish mazda tribute. all seemed fine till we took the car home, found out that the car shakes terribly when it is in idoling. We then took it over here to Wesley chapel mazda to have it fixed. During a nice conversation with Kelly Plumer my wife had discovered that Wesley Chapel Honda had seriously messed up wioth our paperwork, putting in for a trade when we decided on not using our car as a trade, also messing with all of the numbers to just make a sale. After finding this we immediatly asked if we could just apply for a loan at the mazda dealership, also see if we COULD trade in our car. They had us floored when they said yes, no problem. unfortunately I have credit issues and past repo's so I was a bit on edge. Kelly made the whole buying process turn into an enjoyable one. Granted with our credit and being upside down ($6,000.00) in our trade we couldnt afford a car with all of the bells and whistles but hey, it's a new car:) They welcomed us with open arms and were constantly in an up-beat mood. Listen, I'm in sales myself so I can spot a dog and pony show from a mile away, they did NOT make us feel rushed, pushed or anything negative. No sleezy sales tactics and slick-backed hair cheap salesmen here. Just regualr people, trying to make a difference. The only thing negative about this whole ordeal is that I am now going to have to go over to Honda and demand my 1,000.00 back for being idiots and screwing us. Again I cant really describe the greatness that this company has acheived. If you need to look for a car, suv please do some research and make sure to take my word for it, you can't go wrong here! I have read all of the reviews from down below and I can say that the positive one's make complete sense, the negative one's well they just suck! They must of had a bad day, woke up on the worng side of the bed, maybe even had a bad case of karma. anyways thanks for reading this and make sure to ask for Kelly Plumer for your sales lady:) Thanks!!!!!!!

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Party Girl
3/5/2012 9:22:26 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Brockway and Jason

My Review of Mazda of Wesley Chapel:
This is the third Mazda we have bought from this dealership and working with Mike and Jason was the best experience we have had in all our car buying experience there. We traded in my 2009 Mazda 5 for the CX 5. The model is pretty new, but Mike knew all the ins and outs and even helped me sync my phone to the car. I am not very "techy" so that was a nice touch for me. We have always taken our vehicles there for service and have been very happy. There seems to be a new friendlier attitude there, VERY HELPFUL and not pushy! Jason was very helpful with the financing, which we appreciated! We had to wait awhile because he was the only finance person there, but you have to expect that on a Saturday, however they made us comfortable and Mike even gave me his soda! I bought the CX 5 because I wanted something comfortable and fun to drive with good gas mileage because of my long commute and so far I love it! Thanks guys! Please see these guys, you won't be sorry!

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limagumv
2/29/2012 11:26:28 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kelly Plumer, Jason Schroeder and Chris Yates

My Review of Mazda of Wesley Chapel:
Excellent customer service all across the board. Friendly, and very knowledgable personnel that are willing to go the extra mile to make it a pleasant experience. Kelly is great. She is very delightful, patient, helpful and insightful ,without being overly agressive. Kelly helped me pick out the car that was right for me, a CX5, which I love. Chris was very reassuring, informative and addressed my concerns. Jason was a pleasure to work with. He went above and beyond to find a loan I was comfortable with so I could buy the car that I wanted. (This was no easy task!!!)
Although there are other Mazda dealers closer to where I live, it was worth driving 30 miles to find such wonderful personalized attention at the Mazda in Wesley Chapel.
I was very impressed with the staff and think people should check it out for themselves.

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katied26@hotmail.com
1/17/2012 7:04:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kelly Plumer

My Review of Mazda of Wesley Chapel:
Kelly was very friendly, helpful,and I would recommend her to any one who wants to be treated with respect,and to go above and beond to help get you into a veichle that you would want.She explained all options on our new veichle and made us feel very comfortable.Over all it was a very pleasant experience. What I liked was she was very helpful but not pushie, which I dislike very much in a sales person.ecommond her very highly to anyone who is looking for a new or used veichle.

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patmars2011
1/2/2012 6:55:54 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Beach and Kelly Plumer

My Review of Mazda of Wesley Chapel:
I had looked for the best deal for my budget for weeks. After several test drives and other dealer discussions, although the Mazda wasn't my first choice in vehicles, the Internet Sales person and the Sales Rep I worked with upon on my actual visit to Wesley Chapel Mazda sold me on the vehicle and the dealership service to it's customers. They were very willing to work out a sale that met with satisfaction for me and for their business. Thus far I've made two calls in to speak to Mr. Mike Beach regarding the vehicle and he has been most helpful and friendly. I look forward to the next couple of years in service on my new Mazda and possibly my next buy.

Thanks to Mike and Kelly for reducing my stress that day.

Patricia D. Marshall

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Barb Osborn
12/23/2011 3:42:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kelly Plumer, Nathan DeFreitas, Jason Schroeder

My Review of Mazda of Wesley Chapel:
When I went to buy my Mazda Miata I thought, honestly, that I was going to be trading in my '07 Miata that I also purchased from this dealership, as a lateral trade, just getting a 2012. It was beyond my surprise to find that Kelly was putting me in not only a 2012 but the top of the line Miata with all the bells & whistles for the price I wanted. She was upfront, honest and straight forward from the beginning and I can tell you that having that kind of experience is by far not the norm at other dealerships. Nathan and Jason were also quite the surprise. Both worked with me to make the sale at the payment I needed. We all know salespeople, but I'm telling you that anyone who wants to have a terrific buying experience with honest people with no sales BS, you need to go to Mazda in Wesley Chapel. I went on my lunch break to buy my car and within one and a half hours I was driving back to work with my brand new 2012 Grand Touring Miata. Thank you guys!

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Danna3848
11/30/2011 7:58:57 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kelly Plumer, Mike Beach and Jason Schroeder

My Review of Mazda of Wesley Chapel:
Mazda of Wesly Chapel was the best car buying experience for me. This is my 3rd car purchase. Kelly, Mike and Jason were friendly and full of useful information they were prepared to share with you, for your benefit. I love my car and I have the staff at Mazda of Wesley Chapel to thank for that. I purchased a black Mazda 3, 4door I touring with moon roof and bose music system all for a reasonable price no other dealership I talked to would provide. They were prompt at answering questions via email and they didn't pressure me to buy a car that wasn't a fit for me. I would recommend this buying experience to everyone, very down to earth people that won't treat you like your a number in line. If you do visit them, bring them gifts they're that deserving of your time.

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stormes
11/25/2011 11:43:04 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kelly Plumer

My Review of Mazda of Wesley Chapel:
Kelly was wonderful to work with. The rest of the staff I encountered was very friendly as well, from the internet sales manager to the financing guy. Everyone was friendly and helpful, not pushy at all. Kelly was informative and helpful, and also just a sincere, nice person whom it was enjoyable to work with. I got a 2012 Mazda3 Grand I Touring with Skyavtive, and I love the car. They also were able to get me a great deal that beat any other advertised price, even those on truecar, and Kelly was more straight forward on price than any other dealer I contacted online. They were also able to secure my financing for me, doing all the work and still going through my preferred credit union lender, getting a fantastic rate. I love my car and this dealer so much I will definitely try to go back when I eventually replace this car; although I expect that to be a long time from now. In the meantime I HIGHLY RECOMMEND Kelly Plumer & Mazda of Wesley Chapel to anyone looking for a new car.

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Twizzlers
11/3/2011 1:42:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Brockway, Chris, Robert Petron

My Review of Mazda of Wesley Chapel:
Mazda of Wesley Chapel is the best dealership I have ever dealt with, in every aspect.I have just purchased my third car from there in as many years.I have yet to find a dealership that can beat their prices and exceptional customer service. Mike Brockway patiently put up with me for almost a month before I decided to buy.Mike was very knowledgable, friendly, and made sure I got the right vehicle that fit my needs.He went out of his way and worked around my schedule to help make this happen. I live over an hour away and gladly drive past another dealership and onto Wesley Chapel because they are an outstanding dealership.From the beginning to the end of this deal Mike was always courteous and I truly felt he was on my side. Definitly going back to see Mike when it is time to make another purchase. Awesome place :)Service department rocks too!

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