Read Reviews Mazda of Wesley Chapel

Mazda of Wesley Chapel

Mazda of Wesley Chapel

26944 Wesley Chapel Boulevard
Wesley Chapel, Florida 33544


(813) 995-6200

Mazda of Wesley Chapel
Manufacturer: Mazda

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  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 29 reviews

4.9

4.9 out of 5

36 lifetime reviews

Mazda of Wesley Chapel

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aimeern32
1/29/2013 7:00:24 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Numerous
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mazda of Wesley Chapel:

This was by far my best experience at a car dealership. I decided it was time to trade in my 2005 Pilot. I was greeted outside and shown a variety of used cars. I fell in love with a Mazda CX9. The car looked brand new and was an excellent price. I drove home the same day. They even called me back on Monday to tell me that they found a better finance rate than they had originally quoted me. I was ecstatic. I will only buy cars from Wesley Chapel Mazda from now on!! Also, all the sales and finance personnel were a pleasure to work with and treated me with respect.

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JRoyal
12/12/2012 10:53:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Brockway
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mazda of Wesley Chapel:

I cannot say enough positive things about this dealership. Excellent service, excellent pricing, true commitment to customer service. We got the exact car we wanted at the exact price we wanted. I recommend this dealership with absolute confidence.

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troyal82
12/12/2012 9:41:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Brockway
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mazda of Wesley Chapel:

My wife and I were looking to purchase a 2013 Mazdaspeed3. After talking to our local dealer I decided to reach out to Mazda at Wesley Chapel for a more competative price. I was promtly contacted by Mike and was told he could most likely make the deal I was looking for happen. By that afternoon he informed me it was a go, the only issue was that they did not have the car in the color and options I wanted.

Not only did Mike and everyone at Mazda of Wesley Chapel help us out, they went far beyond what they needed to make this happen. Their business manager contacted the 3 dealerships in the state of FL that had what we were looking for to attempt to get the car for us. Within 48 hours he had a car lined up for us and it was at the dealership the next day ready for us to pick up.

Even though they went through a bit of trouble securing the car for us they honored the original deal that we started with.

My wife and I couldn't be happier with the service that Mike and everyone gave us. Even though Mazda of Wesley Chapel is an hour a way from our home we will continue to shop for cars with them for the years to come. I've never had a easier, more fluid and stress free experience with a dealership in my life.

Thank you all so much!!!
Taylor & Jennifer Royal

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mskurka
11/14/2012 8:33:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Candice Sweet
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mazda of Wesley Chapel:

I originally made an inquiry through the Mazda website. I immediately recieved an email and phone call with a the price quote. All the negociating was done on the phone and an email was forwarded with a firm quote. The Sales Person Candice was extremely helpful and made sure we were getting our answers we needed to make a decision. The entire process when just as smooth when we got to the dealership, pleasant and friendly, quick processing and car was spotless. All went so well we decided to go back the following Saturday and buy a second car from this dealership. The price was the best in Tampa Bay! and the facilty and people were equally the "best". Make sure you ask for Candice when you visit.

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marshacoh
7/12/2012 4:22:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Brockway
Service Dept.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mazda of Wesley Chapel:

I have been had my 2006 Mazda 3 serviced here since they opened and I have been extremely pleased with their service. They care about what they are doing, and try to make the whole experience as easy as possible. I now live over an hour away from them, but still make the trip there for service because I know that they will be honest and do a good job.

Last week I leased a new Mazda 3 with the help of Mike Brockway. Car buying has always been something that I dreaded, but Mike made it so easy for me. There were no hard sells or pressure and I felt comfortable with the whole process. He listened to me and tried hard to accomodate all of my requests. The entire process was pain free and even fun!

I am more convinced than ever that Mazda of Wesley Chapel is the best place for sales and service. And, or course I love the Mazda 3.

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Bfischel
4/4/2012 9:25:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John
Shawn
Robert
Kelly
finance.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mazda of Wesley Chapel:

An awesome.dealership filled with well trained naturally friendly associates, led by an ownership team that clearly understands their customer needs. No hassles - just guidance, no pressure - just support, no games - just straight answers. In 50 years of car buying, nothing prior came close to this experience, and as a plus this ownership team has the Hyundai operation next door.

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Trevorsa22
3/9/2012 11:30:45 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelly Plumer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mazda of Wesley Chapel:

Well where to start....my wife and I went to Wesley Chapel Honda a few days ago and got approved for a newish mazda tribute. all seemed fine till we took the car home, found out that the car shakes terribly when it is in idoling. We then took it over here to Wesley chapel mazda to have it fixed. During a nice conversation with Kelly Plumer my wife had discovered that Wesley Chapel Honda had seriously messed up wioth our paperwork, putting in for a trade when we decided on not using our car as a trade, also messing with all of the numbers to just make a sale. After finding this we immediatly asked if we could just apply for a loan at the mazda dealership, also see if we COULD trade in our car. They had us floored when they said yes, no problem. unfortunately I have credit issues and past repo's so I was a bit on edge. Kelly made the whole buying process turn into an enjoyable one. Granted with our credit and being upside down ($6,000.00) in our trade we couldnt afford a car with all of the bells and whistles but hey, it's a new car:) They welcomed us with open arms and were constantly in an up-beat mood. Listen, I'm in sales myself so I can spot a dog and pony show from a mile away, they did NOT make us feel rushed, pushed or anything negative. No sleezy sales tactics and slick-backed hair cheap salesmen here. Just regualr people, trying to make a difference. The only thing negative about this whole ordeal is that I am now going to have to go over to Honda and demand my 1,000.00 back for being idiots and screwing us. Again I cant really describe the greatness that this company has acheived. If you need to look for a car, suv please do some research and make sure to take my word for it, you can't go wrong here! I have read all of the reviews from down below and I can say that the positive one's make complete sense, the negative one's well they just suck! They must of had a bad day, woke up on the worng side of the bed, maybe even had a bad case of karma. anyways thanks for reading this and make sure to ask for Kelly Plumer for your sales lady:) Thanks!!!!!!!

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Party Girl
3/5/2012 9:22:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Brockway and Jason
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Mazda of Wesley Chapel:

This is the third Mazda we have bought from this dealership and working with Mike and Jason was the best experience we have had in all our car buying experience there. We traded in my 2009 Mazda 5 for the CX 5. The model is pretty new, but Mike knew all the ins and outs and even helped me sync my phone to the car. I am not very "techy" so that was a nice touch for me. We have always taken our vehicles there for service and have been very happy. There seems to be a new friendlier attitude there, VERY HELPFUL and not pushy! Jason was very helpful with the financing, which we appreciated! We had to wait awhile because he was the only finance person there, but you have to expect that on a Saturday, however they made us comfortable and Mike even gave me his soda! I bought the CX 5 because I wanted something comfortable and fun to drive with good gas mileage because of my long commute and so far I love it! Thanks guys! Please see these guys, you won't be sorry!

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limagumv
2/29/2012 11:26:28 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelly Plumer
Jason Schroeder and Chris Yates
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Mazda of Wesley Chapel:

Excellent customer service all across the board. Friendly, and very knowledgable personnel that are willing to go the extra mile to make it a pleasant experience. Kelly is great. She is very delightful, patient, helpful and insightful ,without being overly agressive. Kelly helped me pick out the car that was right for me, a CX5, which I love. Chris was very reassuring, informative and addressed my concerns. Jason was a pleasure to work with. He went above and beyond to find a loan I was comfortable with so I could buy the car that I wanted. (This was no easy task!!!)
Although there are other Mazda dealers closer to where I live, it was worth driving 30 miles to find such wonderful personalized attention at the Mazda in Wesley Chapel.
I was very impressed with the staff and think people should check it out for themselves.

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katied26@hotmail.com
1/17/2012 7:04:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelly Plumer
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mazda of Wesley Chapel:

Kelly was very friendly, helpful,and I would recommend her to any one who wants to be treated with respect,and to go above and beond to help get you into a veichle that you would want.She explained all options on our new veichle and made us feel very comfortable.Over all it was a very pleasant experience. What I liked was she was very helpful but not pushie, which I dislike very much in a sales person.ecommond her very highly to anyone who is looking for a new or used veichle.

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