Mazda of Wooster

When I was in the market for a replacement car, I found the Mazda brand to be appealing, and on researching the vehicle I had chosen (Mazda6 SW), I elected to choose Park Mazda over the local dealership (B the Mazda brand to be appealing, and on researching the vehicle I had chosen (Mazda6 SW), I elected to choose Park Mazda over the local dealership (Byers Columbus) as their customer service was, by comparison, exemplary. Most of the dealings were done via the Internet, and the visit to the dealership was a pleasant one. I have been so happy with Park Mazda that I have returned there three more times to purchase vehicles over the past seven years, and even take my vehicles there for service, as their standards and prices are so much better than the local dealer (See above) that it is actually still more affordable to drive the 200 mile round trip than it is to go local. Kudos to you and your team Nick, one very happy customer. More

From the owner: “Our trained and talented Wooster, OH Auto-Repair specialists are here to help you today. At Park Mazda Of Wooster, we understand your frustration and will get the job done right the firs Auto-Repair specialists are here to help you today. At Park Mazda Of Wooster, we understand your frustration and will get the job done right the first time.” That message from the owner was from a google search. I don't think anyone at the Park Mazda dealership understands anyone's frustrations!! I bought a car there barely two months ago. I made one payment on it and the transmission and rear differential went out! Needless to say the dealership has been anything but helpful. I was completely aware the car I purchased had no warranty-it was sold as is. Unfortunately, I was not aware of the warranty that was available to vehicles sold as is. I called the dealership to see if there was anything they could do for me especially since I had not had the car for even 60 days. They informed me I should have bought the warranty...you know that one they never offered in the first place. I figured if I went in to talk to someone face to face it would help. Oh, it did. They offered to trade the vehicle out right for something of equal value. I was so relieved at that point until the next morning they called and said they weren't going to do anything. They even brought up them fixing it...for a cost!! They wanted me to pay them to fix it! I refuse to give these people anymore of my money and I will NEVER buy another vehicle here. BUYER BEWARE! More